ES ORACLE Cloud Architect

HEXAWARE•United States,

About The Position

This role focuses on providing Application Management Services (AMS) and Production Support for Oracle Fusion Order Management (OM), with a strong emphasis on Oracle Integration Cloud (OIC). The consultant will be responsible for monitoring, troubleshooting, and resolving issues related to OIC integrations and Oracle Fusion OM, ensuring smooth business operations. This includes managing incidents, service requests, and enhancement requests while adhering to Service Level Agreements (SLAs). The position involves designing, developing, and maintaining various types of OIC integrations, configuring adapters, and supporting integrations with external systems. Additionally, the role requires developing API-based and FBDI solutions, supporting Oracle Cloud Infrastructure (OCI) functionalities, performing deployments, conducting testing, gathering business requirements, and providing technical documentation and client communication.

Requirements

5+ Years of Hands-on Experience in Oracle Fusion Order Management (OM) AMS & Production Support
Experience in Oracle Integration Cloud (OIC)
Experience with application monitoring, incident management, issue resolution, Root Cause Analysis (RCA), and enhancement requests.
Experience in troubleshooting and supporting OIC integrations in production environments.
Experience in analyzing integration failures and implementing corrective/preventive solutions.
Experience in managing application incidents, service requests, and change/enhancement requests.
Experience in designing, developing, and maintaining OIC integrations (App Driven, Scheduled, File-Based, Orchestration).
Experience configuring OIC adapters (REST, SOAP, Oracle SCM, Oracle Financials, FTP/SFTP, ATP Database, etc.).
Experience supporting integrations with external systems (EDI, Salesforce, third-party applications).
Experience developing and supporting API-based and FBDI solutions.
Proficiency in SQL, PL/SQL, XSLT, XML, and JSON.
Experience supporting Oracle Cloud Infrastructure (OCI) and automation functionalities.
Experience with deployment and migration activities across different environments.
Experience conducting SIT, UAT, and regression testing.
Experience gathering business requirements and preparing technical/functional design documents.
Experience with OIC Monitoring and Tracking.
Experience providing technical documentation and knowledge transfer.
Strong communication skills for reporting project status, risks, and issues.

Responsibilities

Provide AMS and Production Support for Oracle Fusion Order Management (OM), including application monitoring, incident management, issue resolution, Root Cause Analysis (RCA), enhancement requests, and ensuring smooth business operations.
Monitor, troubleshoot, and support Oracle Integration Cloud (OIC) integrations in production environments.
Analyze integration failures, perform RCA, resolve production issues, and implement corrective and preventive solutions.
Manage application incidents, service requests, and change/enhancement requests while maintaining SLA commitments.
Design, develop, and maintain Oracle Integration Cloud (OIC) integrations, including App Driven, Scheduled, File-Based, and Orchestration integrations.
Configure and support OIC adapters such as REST, SOAP, Oracle SCM, Oracle Financials, FTP/SFTP, ATP Database, and other enterprise adapters.
Support integrations with external systems including EDI, Salesforce (SFDC), and third-party applications.
Develop and support API-based and FBDI solutions using SQL, PL/SQL, XSLT, XML, and JSON for data transformation.
Support Oracle Cloud Infrastructure (OCI) and automation functionalities in Oracle ERP/SCM.
Perform deployment and migration activities across DEV, TEST, UAT, and PROD environments.
Conduct SIT, UAT, regression testing, and validate end-to-end business processes after Oracle quarterly updates.
Gather business requirements, prepare technical/functional design documents, and provide technical solutions.
Perform integration monitoring using OIC Monitoring and Tracking and optimize integration performance.
Provide technical documentation, knowledge transfer, and communicate project status, risks, and issues to clients and project managers.