Errors & Omissions Supervisor (hybrid)

Utica National Insurance Group•Woodbury, NY

9d•$123,000 - $165,000•Hybrid

About The Position

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. This is a hybrid role reporting to the Charlotte, NC; New Hartford, NY; or Woodbury, Long Island office.

Requirements

10+ years' claims experience demonstrating expertise in underlying coverages, broad background in litigated matters, and professional liability lines.
Supervisory experience preferred.

Nice To Haves

Bachelor's Degree preferred.

Responsibilities

Oversee and instruct the technical staff in all phases of work performed in the handling of litigated and non-litigated Errors and Omissions and EPLI claims.
Conduct reviews and audits on claim files, approve reserves and payment in excess of technicians authority. Participate in settlement conferences and trial reviews with the Manager and the Specialists.
Maintain records and prepare performance reviews. Analyze and take corrective action in loss and expense control, assist in training programs and in handling claims of a complex nature. Prepare written and verbal reports as required.
Determine proper procedure for the examining, investigating, reserving, settling or defending of E&O and EPLI claims, and organize and direct the examining force to carry out these procedures effectively and efficiently. Develop training curriculum as needed.
Establish reserve control procedures to assure that reserves are current and reflect accurate loss and loss expenses.
Investigate and take appropriate action concerning complaints from insurance departments, agents, insureds, and claimants and their attorneys.
Set up intradepartmental work flow controls, and arrange the integration of work with other departments.
Work directly with E&O agent customers as needed in providing claim related information and data. In addition, provide support and assistance to E&O agency customers in the preparation of loss control / risk management data and seminars.
Provide support to E&O risk management in the development of risk management / loss control tools, data, seminars, and educational material.
May perform supervisory function and assume the duties of the Director in his/her absence.
Performs other duties as assigned.
Conforms with all corporate policies and procedures.

Benefits

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal insurance discount