ERP Systems Analyst

Spindrift • Newton, MA

3h • $95,000 - $105,000 • Hybrid

About The Position

We are looking for an ERP Systems Analyst to help optimize and scale the systems that power our business. Reporting to the Associate Director, IT Systems, this role will serve as a key partner to Finance, Supply Chain, Operations, Customer Service, and external business partners to improve processes, strengthen integrations, and maximize the value of our NetSuite ERP platform.
This role combines technical expertise, business process analysis, and systems administration. You will help drive ERP enhancements, support critical business operations, and build scalable solutions that improve efficiency across the organization.

Requirements

• 5+ years of experience supporting ERP or business systems within a growing organization.
• 3+ years of firsthand NetSuite experience, including administration, configuration, and user support.
• Demonstrated experience supporting ERP integrations and cross-functional business processes.
• Experience implementing NetSuite application additions including Suite Apps and 3rd Party NetSuite software add-ons to support business processes.
• Strong analytical, troubleshooting, and critical thinking skills.
• Excellent verbal and written communication skills with the ability to communicate technical concepts to non-technical audiences.
• Proven management of multiple priorities and projects in a fast-paced, high-growth environment.
• Collaborative, curious, and energized by building scalable solutions.

Nice To Haves

• Experience supporting co-manufacturing, supply chain, consumer products, food & beverage, or distribution environments strongly preferred.
• Experience with integration platforms such as Celigo, Parabola, or similar technologies is preferred.
• Experience with business intelligence and reporting platforms is a plus.

Responsibilities

• Serve as a primary administrator and subject matter expert for NetSuite ERP.
• Configure and maintain workflows, saved searches, reports, dashboards, roles, and permissions.
• Troubleshoot system issues and partner with users to identify and resolve business challenges.
• Support system testing, upgrades, releases, and enhancement initiatives.
• Ensure data integrity, system reliability, and adherence to governance standards.
• Partner with Supply Chain, Operations, Finance, and Customer Service teams to understand business processes and identify opportunities for improvement.
• Support and optimize key workflows across procurement, inventory management, production planning, order management, fulfillment, and financial operations.
• Translate business requirements into scalable system solutions that improve efficiency, visibility, and decision-making.
• Evaluate current processes and recommend enhancements that support Spindrift’s continued growth.
• Support ERP integration initiatives that improve connectivity across supply chain and operational processes.
• Collaborate with internal stakeholders and external vendors to troubleshoot integration issues and implement enhancements.
• Identify opportunities to automate manual processes through system integrations and workflow improvements.
• Partner with business teams to evaluate new system needs and recommend solutions aligned with Spindrift’s technology roadmap.
• Maintain system documentation, process maps, training materials, and support resources.
• Conduct periodic audits of user access and application licensing to improve security and optimize software spend.
• Ensure business systems adhere to Spindrift’s security, compliance, and governance standards.

Benefits

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401k retirement savings plan with a company match
• Monthly cell phone allowance
• Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education
• Voluntary benefits including but not limited to additional life insurance, short-term disability and long-term disability insurance
• Paid parental leave
• Vacation, sick, personal, bereavement, community service, and holiday time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed