ERP Senior System Administrator

Electric Mirror LLC•Everett, WA

8d•$100,000 - $120,000

About The Position

The ERP Senior System Administrator is a senior-level leader responsible for the post-integration strategic design, development, and administration of our Epicor Kinetic ecosystem. This role requires a technical expert capable of high-level system architecture and deep-dive, full-stack development, owning both front-end and back-end execution alongside core system administration. The goal is to ensure long-term scalability, data integrity, and seamless integration across all business units, optimizing associated and dependent business processes.

Requirements

Bachelor's degree in computer science or information technology, or equivalent work experience.
Proven track record of leading or playing a lead technical role in at least one full end-to-end Epicor implementation or a major version upgrade to Epicor Kinetic.
Deep functional knowledge of Epicor Kinetic core modules across Sales, Supply Chain, Production and Finance, with emphasis on configuration and optimization of MRP, BOM/MOM, Production Scheduling and Logistics.
Demonstrated experience in Epicor Kinetic system administration, including environment management, user/field level security governance, and performance tuning.
Experience in integrating Epicor with 3rd-party platforms using REST APIs, JSON, and webhooks to connect Kinetic with 3rd-party platforms and emerging AI/API services (preferred).
At least 5 years of work experience in Epicor ERP, with at least 2 years of hands-on mastery in Epicor Kinetic in a manufacturing environment, specifically using Application Studio, Solution Workbench, Microsoft Report Builder, SSRS, SSMS, and database systems like SQL server.
At least 2 years hands-on mastery in creating and maintaining BPMs (method and data directives), BAQs and SSRS Reports; Proficiency in C# and the Kinetic database schema for server-side customizations and specialized business logic.
At least one year hands-on experience in creating and maintaining dashboards and reports using Epicor visualization products like EDA (Epicor Data Analytics), EDD (Epicor Data Discovery), and FPA (Financial Planning and Analysis).
Advanced proficiency in SQL for complex data extraction and deep-dive data investigation.
At least 5 years working in information technology and systems analysis, with a strong preference for experience within an integrated manufacturing environment.
Strong written and verbal communication and collaboration skills, with the ability to convey information clearly across all levels of the organization -from executive leadership to non-technical stakeholders.
Proven ability to assess business needs and translate them into relevant solutions.
Strategic technical oversight by architecting solutions on the ERP ecosystem, utilizing standard application frameworks and sustainable/low code configuration (e.g. BPMs) over high-maintenance custom developments.
Strong project management and team collaboration skills.
Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
Excellent analytical, critical thinking, and creative problem-solving skills.
Ability to work under pressure and tight deadlines.

Nice To Haves

Develop AI-driven integrations for process automation (preferred only when most applicable).
Experience in integrating Epicor with 3rd-party platforms using REST APIs, JSON, and webhooks to connect Kinetic with 3rd-party platforms and emerging AI/API services (preferred).
Strong preference for experience within an integrated manufacturing environment.

Responsibilities

Lead technical architecture and development within the Kinetic environment by designing UI layers, engineering complex business logic via BPMs, developing server-side customizations utilizing C#, and architecting advanced data visualizations through dashboards and reports using SSRS, Power BI, EDA, EDD and FPA.
Perform system administration and governance, managing the full environment lifecycle including Solution Workbench migrations, upgrade cycles, performance tuning of the application server/SQL database, and user/field-Level security management.
Engineer modern integrations by building and maintaining scalable connections between Kinetic and external 3rd-party platforms utilizing REST APIs, JSON, and webhooks; Develop AI-driven integrations for process automation (preferred only when most applicable).
Execute the final phases of the Epicor Kinetic rollout and related platforms, collaborating with user groups across Operations, Sales, and Finance to leverage under-utilized Epicor functionalities and resolve existing process inefficiencies and bottlenecks.
Provide ongoing user support of Epicor Kinetic resolving functional, technical and operational issues.
Collaborate with business units to translate complex business requirements into scalable technical solutions, while identifying and developing opportunities for automation and standardization of existing processes and reporting.
Develop and maintain all IT-supported application systems aside from the Epicor ERP ecosystem.
Establish and maintain comprehensive technical documentations, and lead “train the trainer” sessions.