ERP Product Lifecycle Management Business Partner (Solution Architect BP)

Roche • Indianapolis, IN

4d • $108,700 - $201,900 • Onsite

About The Position

Roche is seeking a technical ERP Product Lifecycle Management (PLM) Business Partner to join its Informatics ERP Team. The role partners with stakeholders across Roche Diagnostics and Roche Diabetes Care to lead technical solution design and digital transformation initiatives spanning ERP and PLM capabilities. The successful candidate serves as a technical solution lead and trusted advisor between business functions and Informatics teams, aligning enterprise architecture and solutions with operational, regulatory, product development, and manufacturing objectives.

The position requires cross-functional engagement, hands-on PLM and ERP technical architecture knowledge, and the ability to translate complex business requirements into scalable technology solutions and integrations. The role supports implementation, enhancement, integration, and lifecycle management of enterprise platforms, particularly PTC Windchill and/or SAP PLM, alongside ERP platforms such as SAP S/4HANA. It also contributes to regulated-system testing, validation, compliance, technical support, governance, change management, and continuous improvement.

This role must be performed onsite in Indianapolis. Relocation benefits are not available. The expected salary range for the Indianapolis location is $108,700–$201,900. Actual pay depends on experience, qualifications, geographic location, and other job-related factors. A discretionary annual bonus may be available based on individual and Company performance. The position qualifies for benefits referenced in the posting.

Requirements

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, Business Administration, or a related discipline.
• 10 or more years of experience in ERP, PLM, or enterprise systems solution architecture, configuration, or technical business partnering roles.
• Hands-on technical understanding and practical experience with PTC Windchill PLM and/or SAP PLM, alongside ERP platforms such as SAP S/4HANA.
• Strong understanding of SAP integration with MM (Materials Management), PP/PI (Production Planning and Execution), PM (Plant Maintenance), QM (Quality Management), and SD (Sales & Distribution).
• Strong understanding of Customer Services business processes and how they are represented in SAP objects, including Installed Base and Equipment Maintenance.
• Technical experience supporting manufacturing, supply chain, product development, engineering, change management, or quality processes.
• Proven ability to work across global, matrixed organizations.
• Strong analytical, solution architecture, communication, and stakeholder management skills.
• Experience working in regulated industries such as healthcare, medical devices, diagnostics, or pharmaceuticals.
• Willingness to work onsite in Indianapolis.

Nice To Haves

• Experience in Diagnostics, Medical Devices, or Diabetes Care environments.
• Hands-on knowledge of PLM processes, including design control, engineering change management, BOM management, and product master data governance.
• Familiarity with Agile delivery methodologies and product-centric operating models.
• Experience integrating ERP, PLM, MES, QMS, and related enterprise platforms using REST/SOAP APIs, middleware, or ETL tools.
• Understanding of GxP, FDA 21 CFR Part 11/820, ISO 13485, and other healthcare regulatory frameworks.

Responsibilities

• Serve as the primary Informatics business partner for ERP and PLM initiatives within Roche Diagnostics and Roche Diabetes Care.
• Build relationships with stakeholders across R&D, Manufacturing, Supply Chain, Quality, Regulatory, Commercial, and Operations.
• Facilitate alignment between business strategy and enterprise technology roadmaps.
• Coordinate communication among business users, solution architects, vendors, and delivery teams.
• Lead and support technical ERP and PLM transformation initiatives across Diagnostics and Diabetes Care.
• Identify opportunities for technical process optimization, data model harmonization, and digital innovation.
• Translate business requirements into functional and technical architecture and solution designs.
• Support implementation, enhancement, technical integration, and lifecycle management of PTC Windchill and/or SAP PLM platforms.
• Participate in global PLM initiatives and projects, ensuring technical consistency and scalability across Roche divisions.
• Support system testing, validation, and compliance with regulated-industry standards such as GxP.
• Troubleshoot technical issues, provide Tier-3 end-user support, and contribute to continuous improvement.
• Collaborate with enterprise architecture and data governance teams on scalable, integrated, and compliant solutions.
• Support Diagnostics business units in product development, manufacturing, and quality processes.
• Support Diabetes Care initiatives involving connected devices, product traceability, regulatory compliance, and lifecycle management.
• Ensure systems and processes support global healthcare and medical device regulations.
• Ensure ERP and PLM solutions comply with Roche quality standards, cybersecurity policies, and regulatory requirements.
• Support technical validation activities and documentation in regulated environments.
• Participate in governance boards, release planning, and portfolio prioritization.
• Support organizational change management related to ERP and PLM technology adoption.
• Develop and deliver stakeholder engagement and training strategies.
• Drive continuous improvement using metrics, feedback, and operational excellence practices.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• The position qualifies for the benefits referenced in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior