ERP Data Entry Specialist

Greater Pittsburgh Specialty AdvertisingPittsburgh, PA
8h$18 - $21Onsite

About The Position

Greater Pittsburgh Specialty Advertising (GPSA) is a busy, growing apparel decorator and custom sports team outfitter, looking for an Order Processing Specialist to join our Inside Sales Team . If you are a well-organized self-starter with Inside Sales, Customer Order Processing, or Customer Service experience with some background working with printing or other customized product, this job might be for you! Located a few minutes from downtown Pittsburgh, very close to Lawrenceville and the North Shore, just off the Millvale exit from Route 28.

Requirements

  • 2-3 years Customer Service / Order Processing / Inside Sales experience.
  • Exceptional phone, computer and organizational skills.
  • Strong verbal and written communication skills.
  • Effective communicator with a positive attitude and demeanor.
  • Working knowledge of MS Office products, especially Outlook, Word and Excel.
  • Experience entering and maintaining orders in an ERP (manufacturing software) system is highly desirable.
  • Ability to multi-task and provide outstanding customer service in a fast-paced environment while meeting project deadlines.
  • Attention to detail, with a passion for making sure things are right.
  • Reliable transportation and attendance is required

Nice To Haves

  • Experience with artwork, Adobe Illustrator or working with printed or customized apparel or promotional products is a plus!

Responsibilities

  • Respond promptly and effectively to customer phone calls, walk-ins and e-mails.
  • Learn to enter customer orders into our ERP system (ShopWorks) for accurate, timely fulfillment.
  • Assist customers and Outside Sales in entering and fulfilling orders for printed, embroidered and other customized clothing, team uniforms and sports equipment.
  • Ability to learn pricing, product details, order entry and follow up for past due accounts.
  • Interact effectively with others, in the office and in production.
  • Support fellow team members.

Benefits

  • A stable Monday-Friday, 8:30AM-5:00PM work schedule.
  • Health, dental, and vision insurance.
  • Life, short-term and long-term disability insurance.
  • 401(K) retirement savings with 3% company match.
  • Paid vacation and holiday time.
  • Employee discount
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