ERP Business Systems Specialist

State of Connecticut•Hartford, CT

3d•Onsite

About The Position

The State of Connecticut, Office of the Comptroller (OSC) is seeking a detailed-oriented and analytical individual to join the Statewide and Payroll and Time Management Division as an ERP Business Systems Specialist on the Time Management Team. This role offers the opportunity to optimize critical UKG: ProWFM processes, support system enhancements, and develop critical UKG: Telestaff processes. The Office of the State Comptroller (OSC) provides accounting and financial services, administers employee and retiree benefits, develops accounting policy and exercises accounting oversight, and prepares financial reports for the state, federal and municipal governments, and the public. The position is full-time, 40 hours per week, Monday through Friday, located in Hartford, CT.

Requirements

Eight (8) years of professional experience as a business analyst operating within enterprise resource planning (ERP), human capital management (HCM) or financial systems.
Two (2) years of the General Experience must have been in a professional capacity independently performing a full range of tasks in support of a specific module(s) and/of function(s) within an integrated enterprise resource planning (ERP) system.
Considerable knowledge of Peoplesoft or ERP (system) integrated module(s) and/or function(s)
Principles and practices of public administration related to financial management, human capital management, case management, security and/or reporting
ERP system integration
Knowledge of and ability to map business processes
Ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software
Considerable interpersonal skills
Oral and written communication skills
Analytical and problem solving skills
Considerable ability to prepare and analyze documentation and reports
Understand how an application does or does not support the state’s business process
Identify, analyze and resolve highly complex business problems
Ability to utilize ERP systems
Conduct task analysis
Gather technical information and effectively communicate to the appropriate source
Train and make presentations
Supervisory ability

Nice To Haves

Experience troubleshooting issues and discrepancies in UKG: Telestaff.
Experience auditing UKG: ProWFM and UKG: Telestaff for compliance with bargaining unit contract provisions.
Experience processing accruals within UKG: ProWFM module.
Experience configuring and maintaining UKG: Telestaff system.
Experience with system integration points between UKG: ProWFM and Core-CT HRMS.
Experience creating comprehensive job aids.
Experience with Microsoft Excel and interpreting data.
Experience communicating with a diverse group both written and verbal.

Responsibilities

Performs specialized duties relating to assigned ERP module(s) and/or function(s)
Troubleshoots and resolves complex problems
Conveys technical information to agency users and communicates with technical teams
Promotes understanding of relevant issues
Determines and understands business and project requirements
Develops solutions for agency issues within parameters of systems
Identifies gaps and risks within project elements
Conducts task analysis
Performs cost/benefit analysis
Maps processes to meet business needs, evaluating and redefining processes
Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users
Oversees development of training programs that are applicable to assigned module
Determines and addresses training gaps and delivers user training
Develops comprehensive reports
Participates in module and cross-module team meetings
Develops or assists in development of procedures and documentation relating to assigned modules including creation and revisions to job aids
Makes presentations
Provides staff training and assistance
Conducts or assists in conducting performance evaluations
May assign and review work
May participate in module project audit tasks
May develop ERP modules in Core-CT
Performs related duties as required