0000003986.ERP BUSINESS SYSTEM ANALYST SR.ERP TRANSFORMATION OFFICE
About The Position
Responsible for analyzing business systems, processes and technology to ensure resources are maximized to fully meet the departmental and organizational needs of the county. Requires strategic design and mapping of business user stories and solutions to system/technical requirements. Responsible for creating/documenting process maps and writing technical specifications for new solutions including custom development and system integrations. Provides best practice recommendations for software and process solutions. Determines training needs, develops curriculums and hosts training sessions. Collaborates with IT staff and leadership in all phases of the Software Delivery Life Cycle (SDLC) and provides documentation deliverables as required. In addition, this role troubleshoots and resolves a varying complexity of application and system issues. Partners with Dallas County departments, various internal IT teams and external vendors to ensure consistent operational efficiency and performance.
Responsibilities
- Analyzing business systems, processes and technology
- Strategic design and mapping of business user stories and solutions to system/technical requirements
- Creating/documenting process maps
- Writing technical specifications for new solutions including custom development and system integrations
- Providing best practice recommendations for software and process solutions
- Determining training needs
- Developing curriculums
- Hosting training sessions
- Collaborating with IT staff and leadership in all phases of the Software Delivery Life Cycle (SDLC)
- Providing documentation deliverables as required
- Troubleshooting and resolving a varying complexity of application and system issues
- Partnering with Dallas County departments, various internal IT teams and external vendors to ensure consistent operational efficiency and performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
