ERP Business Analyst

UnitedHealth Group•Eden Prairie, MN

4d•$60,200 - $107,400•Onsite

About The Position

The Order to Cash (O2C) Business Analyst will have an emerging understanding of the PeopleSoft ERP system across various user modules (Contracts, Project Costing, Billing, and Revenue). Support the PS ERP product end users to ensure day-to-day functions and processes are performing effectively and efficiently. Analyst scope of work is not limited to PeopleSoft ERP and also includes support of all ancillary tools used by the AOA department such as SharePoint and Tableau. Responsible for tickets that are submitted to the Analyst ticketing box, and assist with functional and regression testing for enhancements. Support short and long term operational / strategic business activities - by developing, enhancing and maintaining operational systems and process. They also develop and implement effective / strategic business solutions through research and analysis of data and business processes. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. We offer on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Requirements

Bachelor's Degree in Business, Finance or Related field
2+ years of relevant work experience
Skilled at problem solving, follow-through, and resolution
Intermediate level of proficiency with PC based software programs (Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Visio)
Excellence in communication, time and project management, problem solving, organization, and analysis skills
Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm

Nice To Haves

PeopleSoft ERP Experience
Process Improvement with Six Sigma or Lean initiatives
Experience Developing Requirements
Experience with Microsoft Access and Microsoft Visio
Experience with Oracle SQL Developer

Responsibilities

Manage complex ticket requests to the Analyst request site.
Communicate analysis and interpretation to appropriate audience
Ability to lead conversations with business partners about the capabilities, functions, and processes of ERP
Perform PeopleSoft ERP functional testing
Troubleshoot system or process issues then provide feedback and suggestions to create efficiencies
Attend scrum meetings, standups, retrospectives and demos as needed to collaborate with system development partners
Manage billing product submissions and setups for PeopleSoft ERP.
Create and execute quality testing strategy for system enhancements
Perform Quality Check (QC) on contracts booked within PS-ERP
Support the reporting needs of the billing team (Scorecard, Metrics, SLAs)
Gather and document business requirements for ad-hoc projects
Provide training on new business process