ERP Application Analyst

St. Luke's University Health Network•Allentown, PA

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The ERP Application Analyst is responsible for implementing, optimizing, supporting and maintaining applications within the St. Luke’s University Health System. Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements and develop logical data models using best practices for build and configuration, maintenance and data integrity.

Requirements

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is preferred.
2-3 years of General IT experience required.

Nice To Haves

2-3 years of Healthcare experience is preferred.
2-3 years of Revenue Cycle Application experience is preferred.
1-2 years PC/LAN/Printer Support experience is a plus.

Responsibilities

Participates on new implementation / installation teams.
Provide ongoing maintenance, support and development to assigned applications and implement new products.
Troubleshoot, research, and solve technically challenging problems involving integrated systems.
Tests and verifies software releases, upgrades and any changes prior to the promotion of code to the production environment.
Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.
Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.
Create and route required operational and management reporting needs as required by management and regulatory agencies.
Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.
Familiar with process improvement and project management methodologies.
Participates in Hospital/Network Committees as assigned.
Provide level 2 support for Application related issues.