ERP Analyst III (Syspro)

MIRATECH CorporationTulsa, OK
7dOnsite

About The Position

An ERP Analyst supports and evolves our ERP, and related platforms as part of the Enterprise Platforms team. You'll improve cross-department efficiency by enhancing functionality, maintaining data and system integrity, and driving configuration and integration work. This role supports daily operations, key projects, and long-term scalability of tools used by nearly all departments.

Requirements

  • 7-10 years' experience in an ERP analyst / administrator role (experience level will determine level).
  • Hands-on, professional experience with Syspro: configuration, module administration, upgrades, and troubleshooting.
  • Strong understanding of ERP functional areas: general ledger, accounts receivable/payable, inventory, purchasing, sales order processing and MRP.
  • Proven experience designing and supporting integrations (APIs, middleware, or integration platforms). Experience integrating ERP with Salesforce/CPQ is highly desirable.
  • Solid SQL skills and experience building reports/analytics (Power BI, SSRS, Crystal Reports or other reporting tools).
  • Experience with data migrations, ETL, and maintaining data integrity across systems.
  • Familiarity with ticketing/backlog tools and release pipelines (Azure DevOps, Jira, or similar).
  • Excellent communication and stakeholder management skills - able to translate technical detail for non-technical users.
  • Bachelor's degree in Information Systems, Computer Science, Accounting/Finance, Supply Chain or related field, or equivalent combination of education and experience.
  • Strong analytical and problem-solving skills, attention to detail, and ability to prioritize competing work.

Nice To Haves

  • Syspro certification or formal Syspro training.
  • Manufacturing or distribution background (discrete or process manufacturing).
  • Experience with MRP processes, lot/serial control, and shop floor data collection.
  • Familiarity with integration platforms (MuleSoft, Boomi, Zapier or similar).
  • Experience working in Agile/Scrum environments.
  • Experience with CPQ, CAD/CAM integrations, or Salesforce CPQ a plus.

Responsibilities

  • ERP Administration & Configuration
  • Act as a Syspro subject matter expert: configure modules (Finance, Inventory, MRP, Sales Order, Purchasing, etc.), manage security/roles, maintain master data and perform system housekeeping.
  • Lead Syspro upgrades, patching and environment management in coordination with IT and vendors.
  • Support & Troubleshooting
  • Triage, investigate and resolve production incidents and user issues; maintain ticket backlog and SLAs.
  • Perform root-cause analysis and implement permanent fixes or process changes to prevent recurrence.
  • Integrations & Automations
  • Design, build and maintain integrations between Syspro and Salesforce, CPQ, CAD/engineering tools, and third-party systems using APIs, middleware or low-code tools.
  • Automate manual processes (where appropriate) to reduce effort and increase reliability.
  • Data Management & Reporting
  • Own data imports/exports, transformations and reconciliation processes to ensure accurate financials and inventory.
  • Build and maintain operational and executive reports and dashboards (SQL/Power BI/other reporting tools).
  • Business Analysis & Stakeholder Engagement
  • Partner with Finance, Operations, Sales and Engineering to gather requirements, produce functional specifications, and propose pragmatic Syspro solutions.
  • Translate business needs into configuration, workflow, and integration designs; lead user acceptance testing and change management.
  • Project Work & Continuous Improvement
  • Participate in ERP projects (new module rollouts, process reengineering, integrations) from discovery through deployment.
  • Maintain up-to-date system documentation, runbooks and training materials; deliver end-user training and knowledge transfers.
  • Deployment & Change Management
  • Coordinate releases across environments; maintain deployment artifacts and version control (Azure DevOps / ADO, Gearset or equivalent).
  • Ensure testing, validation and rollback plans are in place for production changes.

Benefits

  • Health, Dental & Vision Insurance
  • Annual Bonus Program
  • $350 Annual Wellness Credit
  • Flexible Spending Account (FSA)
  • 401k with match up to 5%
  • Life insurance
  • Disability insurance
  • 5 days of paid sick leave annually (prorated based on start date)
  • 15 days PTO annually (prorated based on start date)
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