ER Tech Full-time Days

Intuitive Health•Frisco, TX

2d•Onsite

About The Position

The ER Tech is responsible for all basic patient care duties. This includes, but is not limited to, therapeutic treatment as ordered by the physician on duty, operation of laboratory equipment, patient discharge, and education. The role involves triaging patients to determine their treatment location (Emergency Room versus Urgent Care), providing general patient care including therapeutic and diagnostic intervention, and offering age and education-specific education to patients. The ER Tech also ensures a clean work environment, follows company and HIPAA policies, and fosters a friendly and respectful work environment. They provide a customer-focused, friendly, reassuring, and open environment for patients and their families, encouraging participation in healthcare decisions. The position requires accurately interpreting physician instructions, assisting the physician with patient treatment, communicating patient needs and feedback, administering medications, collecting specimens, and conducting laboratory tests. Upholding lab policies and procedures, collaborating with health team members, executing physician orders (including medications, treatments, and IVs), observing and documenting patient responses to medications, preparing specimens, and operating lab equipment are also key responsibilities. The role requires 100% attendance at mandatory skills training yearly, maintaining professional certifications and licenses, completing CEUs and assigned education on time, and attending staff meetings. Patient education and discharge instructions are crucial, as is adherence to infection control and OSHA safety guidelines.

Requirements

EMT-B, EMT-P certification or LVN with relevant clinical experience required.
Current BLS & ACLS certification (or 60 days upon hire)
High school diploma or general education degree (GED).
Time management.
Use of medical terminology.
Performance of diagnostic procedures.
Quality focus.
Technical understanding.
Dependability.
Analyzing information.
Effective patient communications
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and follow HIPAA regulations.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Basic math skills including the ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Completion of company provided laboratory testing education and competency.

Responsibilities

Triage all patients upon arrival to determine their location of treatment. (Emergency room versus urgent care)
Provide general patient care. This includes therapeutic and diagnostic intervention.
Provide age and education-specific education to all patients.
Assure a clean work environment. This may include duties often reserved for housekeeping services, such as emptying trash, mopping floors, and cleaning counters.
Follow all company policies.
Follow all HIPAA policies and procedures.
Encourage a work environment that is friendly and respectful.
Provide patients and their families with a customer-focused, friendly, reassuring, and open environment that encourages patient participation in health care decisions.
Accurately interpret a physician’s instructions.
Assist the physician on duty with the treatment of patients.
Communicate with the physician regarding the patient's needs and client feedback, and the operations coordinator's observation.
Administer medications.
Collect specimens and conduct laboratory tests
Review and uphold lab policies and procedures
Collaborate with health team members to ensure the patient's well-being as evidenced by staff/client feedback.
Support the efforts of team members
Execute physician orders, including administration of medications, treatments, and IVs according to policy and procedure
Observe and document the patient's response to pertinent medications.
Prepare specimens and operate lab equipment.
Review and uphold lab policies and procedures.
100% attendance at mandatory skills training yearly.
Maintain all required professional certifications and licenses.
Participate in any and all certifications of the facility.
Maintain CEU’s
Complete yearly assigned education on time
Attend a minimum of four staff meetings and read and sign all minutes of meetings not attended.
Patient education and discharge instructions.
Follow infection control and OSHA safety guidelines.