ER Registration - Clarksville FSED (Weekends)

Vanderbilt University Medical Center•Clarksville, TN

1d•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is seeking an ER Registrar to join their team. This role is responsible for registering all patients receiving services from VUMC, including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts. The position operates every Saturday and Sunday from 7 p.m. to 7 a.m. and may involve floating between Free Standing Emergency Departments (FSED) and the main Emergency Department as needed. Candidates with prior experience in fast-paced customer service, call centers, or Emergency Departments are strongly encouraged to apply. VUMC is committed to an environment where everyone has the chance to thrive and where uniqueness is sought and celebrated. They are the largest private employer in Middle Tennessee, with a growing team and expanding footprint.

Requirements

High School Diploma or GED
Relevant Work Experience
Less than 1 year of experience

Nice To Haves

Prior experience in fast-paced customer service
Prior experience in call centers
Prior experience in Emergency Departments

Responsibilities

Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.