Equipment Technician | Taylor, MI

VIXXO

8d•$23 - $28•Remote

About The Position

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Taylor, MI, and surrounding areas. As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory. This role requires a creative problem solver who is energized by roadblocks and has a knack for troubleshooting issues calmly and effectively. A clear communicator who is customer-focused and can explain technical concepts clearly to non-technical individuals, as well as a constant learner who strives to refine their technical expertise, will thrive in this position.

Requirements

At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
At least one year of experience in a customer-facing or customer-service role.
Must like coffee: Tasting is the final step in all repairs.
Smartphone proficient in inventory, managing, scheduling, and other tasks.
Must possess a valid driver’s license with a clean driving record.
Must be able to lift 50 lbs. without assistance.

Nice To Haves

HVAC Technicians
Maintenance Technicians
Field Service Technicians
Electricians
Plumbers
Service Technicians
ATM Technicians
Beverage Technicians
Pest Control Technicians
Photo Kiosk Repair Technicians
Coffee Retail Staff
Baristas
Mechanical Repair Technicians

Responsibilities

Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.