Equipment Technician | South Bend, IN

VIXXO

4h•$23 - $28•Remote

About The Position

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes South Bend, IN, and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience. As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory.

Requirements

At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
At least one year of experience in a customer-facing or customer-service role.
Must like coffee: Tasting is the final step in all repairs.
Smartphone proficient in inventory, managing, scheduling, and other tasks.
Must possess a valid driver’s license with a clean driving record.
Must be able to lift 50 lbs. without assistance.

Nice To Haves

A creative problem solver: You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly.
A clear communicator: You are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals.
A constant learner: You are unafraid to ask questions and constantly strive to refine your technical expertise.

Responsibilities

Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.