Equipment Technician | Reston, VA
About The Position
Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Reston, VA, and the surrounding areas. As an equipment technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory. This role is ideal for a creative problem solver who is energized by roadblocks and has a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner. A clear communicator who is customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals, and a constant learner who is not afraid to ask questions and is constantly striving to refine their technical expertise will thrive in this position.
Requirements
- At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
- At least one year of experience in a customer-facing or customer-service role
- Must like coffee: Tasting is the final step in all repairs
- Smartphone proficient for inventory, manage scheduling, and other tasks
- Must possess a valid driver’s license with a clean driving record
- Must be able to lift 50 lbs. without assistance
Nice To Haves
- HVAC Technicians
- Maintenance Technicians
- Field Service Technicians
- Electricians
- Plumbers
- Service Technicians
- ATM Technicians
- Beverage Technicians
- Pest Control Technicians
- Photo Kiosk Repair
- Coffee Retail
- Baristas
- Mechanical Repair
Responsibilities
- Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
- Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
- Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.
Benefits
- $1500 signing bonus
- Competitive base pay based on experience and certifications
- quarterly bonuses based on performance
- Ten days of PTO
- 2 Floating Holidays
- six paid company holidays
- Medical, Dental, and Vision Insurance
- Employer-paid short-term and long-term disability insurance
- life insurance
- 401K Match
- Professional and career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
