Equipment Technician | Seattle, WA

VIXXO

13d • $23 - $30 • Remote

About The Position

Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Seattle, WA, and the surrounding areas. As an equipment technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory.

Requirements

• At least 1 year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
• At least 1 year of experience in a customer-facing or customer-service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient for inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

Nice To Haves

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which includes conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Benefits

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• Start with 10 days of PTO, 2 Floating Holidays, and 6 paid company holidays
• Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities
• Company Vehicle

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed