Equipment Supervisor

gategroup•Schiller Park, IL

7d•Onsite

About The Position

The position is responsible for supervising employees in the dish/EPA, pre-load, liquor/beverage and transportation areas. Ensures timely completion of all required activities in support of catering efforts.

Requirements

High School Diploma or GED required.
Strong and effective leadership skills.
Ability to successfully manage a staff of 30+ hourly employees.
Ability to train others required.
Ability to give negative and positive feedback to employees on a daily basis.
Excellent time management skills required.
Ability to handle multiple tasks without losing focus on priorities.
Strong organizational, analytical, communication and leadership skills required.
Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
Basic computer skills with working knowledge of Microsoft Office products required.
Ability to obtain ServSafe Certification required.

Nice To Haves

Associates degree preferred.
2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred.
Current or previous labor relations experience is a plus, but not required.
Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.
ServSafe Certified preferred.

Responsibilities

Leading and directing all dish room, liquor/beverage process employees.
Ensuring quality production standards are maintained for all accounts.
Maintaining Company policies and procedures as well as specification books for airline customers and serving as a knowledgeable resource relative to those policies.
Preparing management reports (ex. attendance, HAACCP and labor) reports as required.
Ensuring safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.
Ensuring specifications, airline diagrams, and other standards are accurate according to the airline specifications.
Ensuring that all products are coded according to Gate Gourmet procedures.
Conducting inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
Completing required requisitions for the Storeroom to ensure adequate supply is maintained.
Maintaining daily temperature logs and other logs and reports as required.
Working with maintenance staff to ensure preventive maintenance of machinery according to schedules, reporting maintenance and repair issues in a timely manner.
Controlling food cost and other controllable costs.
Working with management staff to improve performance of the unit.
Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaising appropriately with HR and other support functions.
Managing work flow balancing - the division of responsibilities amongst employees on each shift.
Determining when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.).
Determining the number of employees needed by shift in conjunction with department leaders.
Ensuring compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
Training and monitoring employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
Monitoring daily manpower planning and scheduling employees.
Responsible for employee retention and reducing employee turnover.
Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
Reviewing and ensuring employees in chain of command are in correct cost centers and correct job titles.
Reviewing and ensuring union represented employees’ pay rates are correct based on wage scales and seniority.
Compliance with all company required policies, procedures and processes including but not limited to required training.