Equipment Services Manager

Coca-Cola Bottling Company High Country•Bismarck, ND

13d•$70,000•Hybrid

About The Position

Coca-Cola Bottling Company High Country, a family-owned regional bottler serving parts of Colorado, Minnesota, Montana, North Dakota, South Dakota, Utah, and Wyoming, is seeking an Equipment Services Manager. This role is responsible for ensuring the effective distribution, installation, and/or maintenance of beverage equipment, including vending machines, coolers, and restaurant fountain and coffee dispensing equipment. The manager will supervise Equipment Services personnel, identify training needs, manage workflow, and provide coaching and direction. Fleet personnel and processes will also be the responsibility of the Equipment Service Manager when necessary for the Sales Center. The company emphasizes core values of Honesty, Integrity, Trust, and Respect, encouraging team member development and growth.

Requirements

Minimum 2 years of experience in management.
Ability to deal with regulatory agencies, consultants and other contractor personnel is required.
Microsoft Office proficiency including Microsoft Word, Excel, PowerPoint, and Outlook.
Stable history of steady work and/or school, verifiable by references.
Valid driver’s license and a motor vehicle driving history that meets Company guidelines.
Ability to communicate effectively.
Ability to use personal computers and related software.
Ability to develop and conduct effective training programs/sessions.
Ability to relate to staff and regulatory officials.
Knowledge of construction.
Adaptability – Ability to adapt to change in the workplace.
Business Acumen – Ability to grasp and understand business concepts and issues.
Communication – Ability to effectively, clearly and concisely communicate verbally and in writing.
Decision Making – Display willingness to make critical decisions while following company practices.
Delegation – Ability to delegate work, give authority to work independently, set expectations and monitor delegated activities.
Enthusiasm – Ability to bring energy to the day-to-day as well as long-term tasks and plans.
Judgment – Display willingness to make timely decisions and exhibit sound and accurate judgment.
Leadership – Ability to inspire and motivate others to perform well; accept feedback.
Planning & Organizing – Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
Reliability – Demonstrate regular attendance and availability to staff and management.
Quality Management – Demonstrate commitment to improve and promote quality in all operating areas.
Safety & Security – Promote and personally observe safety and security procedures, use equipment, and materials property.
Skills - Ability to use thinking and reasoning to solve a problem.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Honesty, Integrity, Trust & Respect – Must be seen as truthful and credible and exhibit respectful behavior in all actions representing the company.

Nice To Haves

College degree a plus.
1 to 3 years experience in an HVAC/refrigeration maintenance and repair environment helpful.

Responsibilities

Schedule and monitor assigned workforce.
Monitor productivity and conduct audits of work performed to maintain quality.
Responsible for coaching, developing and encouraging excellence from a diverse team.
Promote high level of internal and external customer service and product quality.
Provide ongoing training for new and existing employees.
Ensure compliance with Company safety policies and procedures.
Interface with other departments and other companies.
Manage equipment service and fleet budget where applicable.
Oversees the day to day activities of the Equipment Service and fleet team.
Responsible for fleet maintenance and for ensuring all truck checks are completed in accordance with regulations when necessary.
Maintain records and compile statistical reports concerning fleet, equipment removals, placement, and exchanges of CCNA calls, coolers, vendors, and fountain equipment.
Analyze statistical data and reports to identify areas for continuous improvement.
Coordinate parts and equipment needs for sales center.
Assist in developing and implementing departmental policies and procedures.
Perform personnel functions, such as hiring, corrective action process, performance evaluations, coaching and counseling.
Work with leadership team to continuously foster a positive work environment, develop employee incentive programs and establish the organization as a premier employer.
Coordinate with the other managers in the sales center to ensure the sales center performs efficiently, effectively, and financially.
Plan, direct, supervise and coordinate work activities of department staff.
Coach and mentor staff in developing and achieving goals and objectives.
Provide regular performance feedback.
Include staff in planning, decision-making, facilitating and process improvement.