Equipment Services Engineer (Onsite)

RTX•North Berwick, ME

3d•$107,500 - $204,500•Onsite

About The Position

The Equipment Services Engineer provides technical expertise and field engineering support for manufacturing equipment in an aerospace production environment. The role is the primary technical liaison between Equipment Maintenance and equipment OEMs, suppliers, and specialized service providers. It combines hands-on field service engineering with vendor management to ensure equipment is maintained, repaired, upgraded, and supported safely, reliably, cost-effectively, and on schedule. The engineer drives complex equipment issues to resolution, coordinates external technical services, supports equipment repairs and upgrades, and improves equipment reliability, availability, and performance. The position works with Maintenance, Engineering, Operations, Quality, EH&S, Procurement, and external vendors to support safe and effective manufacturing operations. Responsibilities include investigating complex equipment problems; coordinating technical support and vendor service activities; reviewing repair recommendations; supporting equipment installations, upgrades, and commissioning; and maintaining focus on safety, quality, production continuity, reliability, and cost control. The role is onsite in North Berwick, Maine. U.S. citizenship is required because only U.S. citizens may access information under the program or contract. No security clearance is required.

Requirements

Bachelor's degree in engineering or a related field and 8 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing; OR a master's degree and 5 or more years of relevant experience.
Experience in mechanical and electrical troubleshooting and problem-solving.
Experience working directly with equipment OEMs, vendors, contractors, and specialized service providers.
Experience interpreting mechanical drawings, electrical schematics, equipment manuals, and technical documentation.
Proficiency with the Microsoft Office suite.
U.S. citizenship is required.

Nice To Haves

Experience with CNC machine tools, automation, robotics, PLCs, hydraulics, pneumatics, or similar manufacturing equipment.
Prior experience working in the aerospace industry or in a highly regulated manufacturing industry.

Responsibilities

Provide advanced technical troubleshooting and engineering support for manufacturing equipment and systems, including mechanical, electrical, hydraulic, pneumatic, CNC, controls, and automation issues.
Serve as the primary technical contact between Equipment Maintenance and equipment OEMs and service providers.
Coordinate OEM and vendor field service activities, including troubleshooting, repairs, inspections, upgrades, installations, and commissioning.
Develop and review technical scopes of work, repair proposals, service recommendations, and equipment solutions.
Manage vendor activities from initial problem identification through completion, testing, and final acceptance.
Support Maintenance Technicians and Engineers with complex or recurring equipment problems.
Investigate equipment failures and support root-cause analysis and corrective actions.
Identify opportunities to improve equipment reliability, reduce downtime, and eliminate repeat failures.
Support preventive, predictive, and condition-based maintenance strategies.
Support equipment rebuilds, retrofits, modernization, and capital improvement projects.
Review vendor performance, service costs, warranties, contracts, and invoices.
Maintain equipment service history, technical documentation, and lessons learned.
Ensure vendor work meets company safety, quality, engineering, and aerospace requirements.
Support equipment lifecycle planning and repair-versus-replacement decisions.
Coordinate technical activities across Maintenance, Manufacturing Engineering, Operations, Quality, EH&S, Procurement, and other stakeholders.