Equipment Service Technician

Henry Schein•Bedford, NS

6d•CA$68,000 - CA$75,000•Hybrid

About The Position

Henry Schein Global is a health solutions company powered by a network of people and technology. Our 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life: “To help our customers be more successful, so they can focus on delivering the best quality care.”

Requirements

Hands-on, customer-focused technician with a strong interest in mechanics and electronics and a passion for solving problems.
Technical training and experience in a service or equipment environment.
Confidence to communicate clearly and professionally with customers.
Organized, detail-oriented, and technologically savvy.
Comfortable using computer systems to manage service records, track repairs, and ensure accurate, timely documentation.
Strong interpersonal and communication skills to build trust, explain technical concepts clearly, and identify opportunities to add value through service solutions.
Physically capable of lifting, unpacking, and moving equipment up to 100 lbs.
Adaptable and flexible, willing to adjust your schedule when needed to ensure customers receive timely and exceptional service.

Nice To Haves

Equipment Repair
Preventative maintenance
dental equipment
troubleshooting
customer service
technical support

Responsibilities

Diagnose, repair, and maintain dental equipment while delivering responsive, professional customer service within your assigned territory.
Manage service requests, provide repair updates, offer guidance on equipment care and upgrades, and coordinate vendor repairs when required.
Support territory growth by prospecting new customers and promoting preventative maintenance agreements and related service solutions.
Complete work orders, billing, collaborate with internal teams, and maintain flexibility to meet customer needs, including occasional evening or weekend work.