Equipment Service Technician
Henry Schein•Vancouver, BC
•Hybrid
About The Position
The Equipment Service Technician (EST) is responsible for promptly repairing and maintaining dental equipment, contacting vendors and coordinating repairs sent directly from customers and technicians to vendors. The EST will also communicate all aspects of repairs and estimates to customers, providing customer service for repair and maintenance inquiries. In this role the EST develops customer relationships and provides support with the goal to grow the territory, this includes sourcing new accounts and promoting preventative maintenance agreements.
Requirements
- Promptly repairing and maintaining dental equipment
- Contacting vendors and coordinating repairs
- Communicating repair details and estimates to customers
- Providing customer service for repair and maintenance inquiries
- Developing customer relationships
- Sourcing new accounts
- Promoting preventative maintenance agreements
Responsibilities
- Promptly repairing and maintaining dental equipment
- Contacting vendors and coordinating repairs sent directly from customers and technicians to vendors
- Communicating all aspects of repairs and estimates to customers
- Providing customer service for repair and maintenance inquiries
- Developing customer relationships and providing support with the goal to grow the territory
- Sourcing new accounts
- Promoting preventative maintenance agreements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
