Equipment Service Shop Manager

Foley EquipmentKansas City, MO
Onsite

About The Position

If you enjoy taking care of customers and leading a team, consider joining us as an Equipment Service Shop Manager. You will be directly involved in the day-to-day function of the equipment service department, scheduling work, communicating with customers and directing the work of technicians in the shop at our North KC Rebuild Center. You will focus on the customer and technicians by supporting what they need.

Requirements

  • Previous employee management
  • Excellent communication and customer service experience
  • Experience working on or knowledge of heavy equipment
  • Experience working in a service department

Nice To Haves

  • Previous employee management in a service department
  • CAT earthmoving equipment experience

Responsibilities

  • Ensure work is performed in a safe manner
  • Develop schedule to ensure customer needs are met
  • Communicate with customers and technicians on repairs, status, price and follow-up
  • Ensure technicians have the training and tools needed
  • Review work orders and their status

Benefits

  • Competitive pay
  • 401(k) with matching
  • Full insurance benefits
  • Holiday, PTO, and Parental Leave

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1-10 employees

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