Equipment Scheduler

Petro Home Services • South Plainfield, NJ

38d

About The Position

If you're looking to work for THE leading energy provider in the industry- look
no further! Our goal is simple: provide our customers with the best products and
services available in the markets that we serve. Our team is looking for an
Equipment Scheduler to answer and follow up on inquiries for customers looking
to replace their heating and air-conditioning equipment at home.

Requirements

• Must have prior customer service or scheduling experience.
• Must be comfortable with multi-tasking in a fast-paced environment.
• Must demonstrate excellent written and verbal communication.
• Strong problem solving skills and ability to collaborate with others.
• Proficient computer skills required.

Nice To Haves

• Salesforce or related CRM experience a plus, but we will train the right candidate.
• Bilingual also a plus, but not required.

Responsibilities

• Receive inbound calls and follow-up on warm leads of customers and referrals interested in our HVAC products.
• Assisting new and current customers with scheduling appointments for our Residential Equipment Specialists to visit and provide a free in-home estimate.
• Enter and update new leads and opportunities into Salesforce.
• Manage multiple calendars and sort through scheduling conflicts.
• Maintain communication with current customers and Equipment Specialists.
• Identify opportunities to recommend additional service contracts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed