Equipment Room and Media Lab Coordinator (0.55 FTE)

University of St Thomas•St. Paul, MN

4d•Onsite

About The Position

The University of St. Thomas invites qualified candidates to apply for an Equipment Room and Media Lab Coordinator (Coord I) position within the department of Emerging Media. This position has a full-time equivalency (FTE) of 0.55. The expected schedule includes approximately 30 hours per week for 16 weeks during the fall and spring semesters, 18 hours per week for 4 weeks during J-term, and an additional flexible pool of 112 hours for summer/preparation work, to be agreed upon. The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.

Requirements

High school diploma or equivalent
At least one year of relevant experience in one or more of the following: equipment operations, administrative support, media production support, information technology support, inventory management, or a related area.
Experience using systems for scheduling, inventory, checkout, or other record-management systems
Experience working with media production equipment, computer labs, or technical equipment

Nice To Haves

A bachelor’s degree in media arts, emerging media, journalism, communication, computer technology, library sciences, information technology, or a related field
Experience working with media production equipment and software
Experience working in a multicamera production environment
Experience supervising or training student employees
Experience working in a higher education setting

Responsibilities

Manage the online checkout system for media production equipment, tracking checkouts, returns, renewals, late returns, and related communications.
Maintain accurate lists of students, faculty, classes, and organizations authorized to access the checkout system, tracking The Crest equipment usage separately from Emerging Media equipment usage.
Ensure checkout and return transactions are properly documented, verified, and consistent with established department procedures.
Manage the inventory of production equipment, conducting regular inventories, documenting missing/damaged/nonfunctional equipment, and arranging for replacements.
Routinely check equipment to ensure it is complete, functional, and ready for use, and schedule, document, and track equipment repairs, maintenance needs, and issue resolution.
Maintain the equipment room, ensuring equipment is properly labeled, organized, stored, and returned to correct locations.
Implement, communicate, and follow established procedures for equipment checkout, return, access eligibility, late returns, damage/loss reporting, extended bookings, special access, and after-hours access.
Develop and update operational documentation for equipment checkout, return, care, basic use, troubleshooting, and escalation.
Provide basic equipment-use review and first-level troubleshooting for students, faculty, and staff, referring course-specific instruction and training needs to faculty.
Provide technical and logistical support for studio, class, department, and The Crest projects as needed.
Hire, train, schedule, and supervise equipment room student employees, providing work direction, assigning responsibilities, monitoring performance, and ensuring adherence to procedures.
Train student employees in equipment handling, transaction verification, policy compliance, role boundaries, and appropriate referral of instructional or higher-complexity technical questions.
Collect and analyze data on equipment usage, checkout patterns, late returns, renewals, repairs, losses, access, and other operational metrics, preparing reports and recommendations.
Maintain accurate records related to equipment inventory, storage access, account permissions, checkout eligibility, special access, incident reports, repair status, issue logs, change logs, and other operational information.
Manage routine setup, boot-up, coordination, system checks, and shutdown procedures for the multicamera TV studio and media computer labs.
Monitor media computer labs for operational readiness, including workstation functionality, software access, peripherals, storage workflows, and classroom/lab setup needs.
Monitor the multicamera TV studio for operational readiness, including startup/shutdown procedures, system status, known issues, and routine production support needs.
Perform routine maintenance and first-level troubleshooting for studio and lab equipment.
Identify issues requiring escalation and coordinate with university technology staff, facilities, vendors, or other support providers for more complex maintenance, repair, networking, software, or system issues.
Track escalated issues through follow-up and resolution.
Perform other related duties as assigned.