Equipment Rental Coordinator
About The Position
WMH Solutions is hiring an Equipment Rental Coordinator to support its growing rental fleet and operations. This role serves as a central point of coordination between customers, sales, service, transportation, vendors, and branch teams. The coordinator will be responsible for scheduling equipment deliveries, tracking fleet availability, processing rental documentation, and communicating updates, all of which directly impact customer satisfaction and operational performance. This position is ideal for individuals with experience in equipment rental, fleet coordination, dispatch, logistics, transportation, dealership operations, rental administration, or operational support who enjoy problem-solving and organization. The role is full-time and based in Charlotte, NC.
Requirements
- At least two years of experience in equipment rental, logistics, dispatch, fleet operations, dealership operations, rental coordination, operations administration, customer support, or a related role.
- Experience coordinating multiple priorities in a fast-paced environment.
- Strong organizational and time-management skills.
- Strong written and verbal communication skills.
- High attention to detail and documentation accuracy.
- Ability to communicate effectively with customers, vendors, drivers, service teams, sales teams, branch personnel, and leadership.
- Proficiency with Microsoft Office, including Outlook and Excel.
- Ability to work onsite in Charlotte, North Carolina.
Nice To Haves
- Equipment rental experience
- Forklift or material handling industry experience
- Fleet coordination or fleet management experience
- Dispatch, delivery scheduling, or transportation coordination experience
- Experience working in a dealership or industrial equipment environment
- Experience creating purchase orders or processing vendor invoices
- Experience with rental agreements, billing documentation, or inventory records
- Experience using an ERP, rental management system, fleet tracking system, or similar business software
- Experience supporting rental equipment, fleet utilization, equipment allocation, or service coordination
Responsibilities
- Coordinate rental equipment deliveries, pickups, transfers, returns, and related scheduling.
- Monitor equipment availability, rental status, fleet location, readiness, and inventory accuracy.
- Communicate with customers, vendors, sales, service, transportation, and branch teams throughout the rental process.
- Create and maintain rental records, purchase orders, vendor invoices, billing documentation, and system updates.
- Coordinate re-rent equipment through approved vendors when additional equipment is needed.
- Help resolve scheduling, documentation, inventory, and equipment-related issues before they affect the customer.
Benefits
- Medical, dental, and vision insurance
- Paid holidays
- Paid time off
- 401(k) retirement plan with company match
- Profit-sharing opportunities
- Short-term and long-term disability coverage
- Life and AD&D insurance
- Cell phone allowance
- Professional development and industry training
- Career advancement opportunities
- Stable, full-time employment with a growing organization
- Access to industry-leading equipment, systems, and technology
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
