Healthcare Supply Chain- Equipment Dispatcher
About The Position
The Equipment Dispatcher acts as a resource to the department, facilities, and other entities by dispatching customer requests for supplies/equipment and distributing supplies/equipment in response to issue requisitions, customer requests, defined replenishment schedules, and purchase orders. This role ensures the availability of supplies/equipment and timely delivery of requests, while also receiving, stocking, and storing incoming supplies and equipment. The dispatcher maintains inventory levels, performs issues/credits, and ensures proper billing by accurately recording all forms for invoicing and charging, including data entry of charges for related supplies/equipment. Additionally, the role involves preparing, distributing, and transporting supplies/equipment, ensuring patient care equipment is properly cleaned, stored, and distributed to reduce the risk of cross-contamination. The dispatcher is responsible for maintaining security, orderliness, and cleanliness in all working areas, continually checking, rotating, and removing outdated or damaged supplies/equipment. Efficient and accurate record-keeping systems are maintained to ensure productivity and verify receipt, storage, and distribution. Orders are received and recorded using computer order entry, telephone, and in-person requests. The role may also involve replenishing and maintaining specialty carts, trays, and kits, and ensuring proper preparation, packaging, and initiation of returns for materials to vendors.
Requirements
- High School Graduate.
- Typically requires 2 years of experience in receiving, stocking, and distributing supplies/equipment.
- Ability to react to fast-paced, stressful situations in a calm, professional and efficient manner.
- Ability to prioritize and work independently with good organizational and time management skills.
- Good communication skills including the ability to effectively communicate with all levels of employees.
- Proficiency in the Microsoft Office Suite (Word, PowerPoint, Excel) or similar products.
- Must be able to stand and walk for extended periods of time, have ability to lift, bend, squat, and twist the majority of the workday and crawl, kneel, and climb throughout.
- Must be able to lift up to 15 lbs. from floor to overhead.
- Must be able to lift up to 50 lbs. from floor to waist.
- Must be able to lift and carry up to 50 lbs. at waist height a reasonable distance.
- Must be able to push/pull with 20 lbs. of force.
- Operates all equipment necessary to perform the duties of the job including but not limited to data entry into Material Management Computer System, data entry into hand-held computers, operation of material handling machinery (i.e., Reach trucks, order pickers, pallet movers).
Responsibilities
- Dispatches customer requests for supplies/equipment.
- Distributes supplies/equipment in response to issue requisitions, customer requests, defined replenishment schedules and purchase orders.
- Follows up with requests to ensure completion.
- Ensures availability of supplies/equipment and timely delivery of requests.
- Receives, stocks, and stores incoming supplies and equipment.
- Warehouses and maintains inventory levels.
- Performs issues/credits for supplies/equipment as necessary.
- Ensures proper billing by accurately recording all forms for proper invoicing and charging.
- Data enters charges for related supplies/equipment.
- Prepares, distributes and transports supplies/equipment for safe and appropriate distribution to facilities, departments, or other entities as required.
- Ensures patient care equipment is properly cleaned, stored and distributed in order to reduce the risk of cross contamination.
- Maintains security, orderliness, and cleanliness in all working areas while providing for the continual checking, rotation and removal of outdated and/or damaged supplies/equipment.
- Ensures efficient and accurate record-keeping systems to ensure productivity and to verify receipt, storage and distribution of supplies/equipment.
- Receives and records orders for departments requesting supplies/equipment by using computer order entry, telephone, and in-person requests.
- May replenish and maintain specialty carts, trays and kits (Code Carts, Isolation Carts, Lime Trays, etc.) checking for outdated supplies as necessary.
- Ensures proper preparation, packaging, initiation of return, and any required follow-up to returned material to vendors as instructed by appropriate documentation.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
