EQS Territory Manager

CONA Services•Greenville, SC

1d•$75,000 - $90,000

About The Position

The EQS Territory Manager, also described as the Territory Manager, Tech Services, leads the EQS team from the Greenville, South Carolina facility and manages all aspects and employees of a Local Operations Center (LOC). The role develops a work team that provides high-quality mechanical and installation service while managing costs, assets, and parts assigned to the LOC. It works with sales and customers to resolve technical service issues and builds a team that can create a competitive advantage for the company. The position is 50% field-based and is responsible for successful execution of Right Execution Daily (RED). The Territory Manager develops manpower, budgets, and business plans; secures resources and resolves day-to-day issues; evaluates and develops employees; and improves productivity and operating procedures. The role collaborates with sales, marketing, human resources, operations, and Coca-Cola North America on planning, forecasting, and delivery, and provides customer service to internal and external customers. The schedule is 7 a.m. to completion, with weekend availability.

Requirements

One to three years of management experience.
Proficient oral and written communication skills, including presentations.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to negotiate with internal and external stakeholders.
Associate degree, up to three years of college or technical school, or relevant experience.
Valid driver's license.

Nice To Haves

Prior beverage industry, sales, and/or technical service experience.
Knowledge acquired through one to up to three years of work experience.

Responsibilities

Develop manpower, budgets, and business plans for the Local Operations Center, including ongoing review, stewardship, and replanning.
Identify, communicate, secure, and direct resources to maintain and improve deliverables, and lead resolution of day-to-day issues.
Conduct performance evaluations through ride-with audits, create development plans, initiate training, and take corrective action as needed.
Secure resources to meet capacity and capability demands, improve productivity, and establish a performance-based work culture.
Develop and maintain Standard Operating Procedures for Equipment Services, including vending, fountain installation, and reactive service.
Work cross-functionally and use industry best practices.
Continuously improve Equipment Services Standard Operating Procedures.
Deliver business plan components within the Local Operations Center.
Collaborate with sales, marketing, human resources, operations, and Coca-Cola North America on planning, forecasting, and delivery; share best practices across Coca-Cola systems.
Lead, motivate, coach, train, and develop the team while communicating company goals, safety practices, and deadlines.
Implement continuous improvement methods while maintaining customer focus and embodying company purpose and values.
Drive safely and without distraction, following motor vehicle laws.
Maintain a safe work environment by completing assigned safety training and following safety policies and procedures, including required DOT vehicle inspections.
Provide customer service and communication to internal and external customers, and sell revenue-generating service through the CCC ERS proposition.
Successfully execute Right Execution Daily (RED).