Epic Orders / ASAP Analyst

Waterfall Technology Consulting Partners•Roanoke, VA

21h•Hybrid

About The Position

Our client is seeking a strong Epic Certified Orders Analyst with Epic ASAP skills and/or certification. Will be responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between the delivery groups, clients and vendors. WORK LOCATION: Although this role is remote, an onsite schedule is preferred. Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia. WORK SCHEDULE: Monday - Friday standard business hours. This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel. ABOUT THE ROLE: Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients Manages assigned projects and meets deadlines Conducts highly complex work unsupervised and with extensive latitude for independent judgement Adheres to departmental policies and procedures Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality Coordinates, plans, and conducts analysis of client business needs Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies Serve as a liaison between Epic modules Recognized as a subject matter expert and advanced individual contributor Serve as advocate for department initiatives and processes Facilitates a positive and collaborative work environment Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate

Requirements

Epic Orders Certification
Minimum of 4 years of related experience.
Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path.
Must maintain a certification/proficiency in applicable Epic module(s).

Nice To Haves

Epic ASAP Certification is desired

Responsibilities

Performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems.
Providing Epic application support, troubleshooting, training and reporting activities.
Providing non-Epic application support and troubleshooting for integrated third-party applications.
Serving as a liaison between the delivery groups, clients and vendors.
Conducting advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits.
Mentoring teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients.
Managing assigned projects and meeting deadlines.
Conducting highly complex work unsupervised and with extensive latitude for independent judgement.
Adhering to departmental policies and procedures.
Planning and conducting requirements gathering for Epic projects and requests.
Coordinating, planning and conducting detailed design sessions through knowledge of client/business needs and application functionality.
Coordinating, planning, and conducting analysis of client business needs.
Developing reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
Serving as a liaison between Epic modules.
Serving as advocate for department initiatives and processes.
Facilitating a positive and collaborative work environment.
Adhering to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.