Epic MyChart Analyst

Cedars-Sinai Medical Center•Los Angeles, CA

1d•Hybrid

About The Position

Grow your career at Cedars-Sinai! Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work. The organization’s Healthtech excellence was acknowledged again, this time by the esteemed “ CHIME Digital Health Most Wired “ recognition program. Cedars-Sinai was assigned a Level 10—the most prestigious level of certification—among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation. Why work here? Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

Requirements

Two (2) plus years of experience with Epic MyChart build/implementation, optimization, and support.
MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.
High School Diploma/GED required.
Epic MyChart certification required.

Nice To Haves

Epic reporting and data analytics knowledge a plus.
Experience with Epic Ambulatory and/or other Epic modules, preferred.
Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.

Responsibilities

Provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.
Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
Drives patient engagement through our patient portal.
Runs queries to report on various metrics.
Participates in an on-call rotation to provide off-hours end user support.
Develops and monitors testing scenarios and methodologies to demonstrate system efficiency.
Prepares and maintains documentation on testing plans.