Epic Inpatient ClinDoc/Stork Analyst

Jupiter Medical Center

2d • Onsite

About The Position

The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end‐users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones. Performs other duties as assigned.

Requirements

• Bachelor’s degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field.
• Epic Certified in respective application upon hire or obtain within 9 months of employment
• Proficient in Microsoft applications including Word, Excel, and PowerPoint
• Registered Nurse or Allied Health Professional
• Prior analyst experience working with inpatient clinical systems.
• Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.)
• Strong interpersonal communication and organization skills required.
• Work history in a Healthcare required.
• Requires sitting for long periods of time, use of computer and other telecommunication devices.
• Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated.
• Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
• TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s).

Nice To Haves

• Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus.
• Work history/knowledge of Inpatient/OB Nursing workflows

Responsibilities

• Acting as the primary support contact for the application's end‐users
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.
• Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
• Identifying and implementing requested changes to the system
• Serving as a liaison between end users' workflow needs and Epic implementation staff.
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.
• Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participating in training and working with end users
• Troubleshooting problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones.
• Performs other duties as assigned.

Benefits

• Continued success depends on it!
• Our growth is creating great opportunities!
• Our team is expanding, and we want to hire the most talented people we can.
• Thanks for your interest in working on our team!!
• Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
• Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
• They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level