Epic Clinical Designer

Inova•Fairfax, VA

1d•Hybrid

About The Position

Inova Clinical Applications is looking for a dedicated Epic Clinical Designer to join the Team. This full-time hybrid role will be day-shift working Monday – Friday. The Epic Clinical Designer will play a crucial role in facilitating effective communication and collaboration among project managers, trainers, and build analysts. They will act as a bridge between the clinical and IT sides of the organization, ensuring that projects are executed smoothly and efficiently. This position is key to maintaining strong relationships and driving successful outcomes in healthcare technology initiatives. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Requirements

Bachelor's degree; or Associate’s degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
6 years of project experience with progressively increasing levels of responsibility, within an Epic or healthcare IT environment.
Epic certification required.
Bachelor's degree in Nursing, Health Informatics, or a related field.
Epic Certification or willingness to obtain certification.
Minimum 3 years of experience in a clinical setting, preferably with Epic implementation.
Strong knowledge of healthcare workflows and processes.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse teams.
Analytical mindset with problem-solving abilities.
Proficiency in Epic applications and a willingness to learn new technologies.
Flexibility to adapt to changing project requirements.
Passion for healthcare technology and innovation.

Nice To Haves

Previous project management experience within Epic preferred.

Responsibilities

Leads and mentors a team of Application/System Analysts, ensuring they are well-supported, and equipped to deliver high-quality work.
Oversees the planning and execution of application projects, ensuring technical accuracy, adherence to timelines, and alignment with organizational goals.
Collaborates with team members and manager to develop detailed project plans, including tasks, resource allocation, and estimates.
Maintains clear and consistent communication with IT management, other Applications teams, and end-users regarding project updates, issues, and priorities.
Actively participates in virtual meetings, using video conferencing tools to foster strong relationships, promote effective communication, and enhance team collaboration.
Cultivate a culture of continuous improvement and customer-focused service.
Identify and facilitate solutions to challenges, acting as a liaison between the team and the manager.
Regularly provide performance updates and escalate issues requiring higher-level attention.
Monitors and evaluates team performance, identifying areas for improvement and collaborating with manager on implementing strategies to enhance productivity and efficiency.
Provides input to leadership on staff performance and make recommendations for staff development and training.
Leads the team in resolving application-related issues, ensuring problems are addressed promptly and effectively by providing solutions and escalating problems to the manager when necessary.
Work closely with Epic and IT department resources to ensure that resolutions meet both Epic standards and internal policies.
Identifies opportunities for process improvement within the team and the broader IT department.
Works with team members and leadership to implement changes that enhance the effectiveness of the Applications team.
Works closely with IT leaders and other relevant departments to support application-related decisions, ensuring that all recommendations align with organizational needs and budget considerations.
Oversees and assists team members in assigned functional area, which may include but not limited to, ensuring team is meeting key-deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting in time management and scheduling; escalates issues to senior leaders as needed.
Performs other duties as assigned by leadership.
Facilitate collaboration between project managers, trainers, and build analysts.
Act as a liaison between clinical and IT teams, ensuring alignment of goals and objectives.
Support the development and implementation of Epic systems and workflows.
Assist in the design, configuration, and testing of Epic applications.
Provide clinical expertise and guidance to the IT team during project execution.
Ensure compliance with healthcare regulations and industry best practices.
Conduct user acceptance testing and gather feedback from end-users.
Train and educate clinical staff on the use of Epic systems.
Troubleshoot and resolve clinical-related Epic issues.
Stay updated with Epic system enhancements and industry trends.