Epic Applications Analyst (1-4): HOSPITAL BILLING - Rev Cycle Application and Epic Operations - Full Time

SolutionHealth • Remote - NH, WY

5d • Remote

About The Position

SolutionHealth is seeking an Epic Application Analyst for the Hospital Billing application, requiring HB Admin Certification and Epic Build experience. Candidates must also complete the Epic Sphinx test. SolutionHealth is an integrated health system focused on providing high-value primary and specialty care. The IT department is strategic and innovative, focusing on patients, community, clinicians, outcomes, safety, and quality. This is an exciting time as we advance our technology platforms. The Epic Applications Analyst role involves implementing, developing, and maintaining the Epic system and associated third-party systems. Analysts work at various levels (I-IV) with increasing responsibilities and independence. They provide on-call support, interact with clients, and ensure compliance with software lifecycle standards. As they progress, they gain deeper knowledge of the Epic platform, mentor junior analysts, and lead projects to improve patient safety and quality initiatives. The role requires strong critical thinking, problem-solving skills, and the ability to build partnerships with customers and colleagues at all levels.

Requirements

• Epic Hospital Billing with HB Admin Certification Required.
• Epic Build experience required.
• Must participate in completing the Epic Sphinx test.
• All analyst levels require prior Epic experience (end user or analyst).
• Experience as analyst implementing and testing vendor packaged software applications OR healthcare operational experience in area of application preferred or required depending on Analyst level.
• Experience in a healthcare setting required.
• Active vendor training status required.
• Can work under pressure with competing priorities and rapidly changing situations.
• Must be able to complete work through continuous use of a computer to perform job responsibilities.
• Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera).

Nice To Haves

• 4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree
• Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area.
• Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels.
• If Epic training is required, results must meet department expected outcomes regarding completion time frame, overall scoring, and other aspects of training status completion.
• Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.

Responsibilities

• Independently research and configure systems to improve processes, add efficiencies, and promote patient safety.
• Promotes the effective use and benefits of healthcare systems, leveraging applicable clinical/business knowledge, expertise, and licensure to inform workflow, system design, and to support end users.
• Demonstrates a solid understanding of heuristics in software design and incorporates questions and design elements in daily work.
• Embrace change positively, seek process improvements, and demonstrate innovative thinking.
• Take responsibility for actions, correct mistakes, and adhere to service excellence standards.
• Demonstrates a commitment to service excellence, following IS Standards of Behaviors, governance, and performance management processes.
• Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support.
• Demonstrates general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs.
• Manage projects effectively, understand system development life cycles, and follow project management principles.
• Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.
• Participates in an on-call rotation to support application needs.
• Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree