Epic Applications Analyst

Next Move Healthcare•White Plains, NY

2d•Onsite

About The Position

A leading healthcare organization is seeking an experienced Epic Applications Analyst to support the design, build, testing, implementation, and ongoing optimization of its Epic OpTime and Anesthesia applications. The Epic Applications Analyst will collaborate with clinical teams, business stakeholders, technical teams, and external vendors to develop integrated workflows that improve operating room efficiency and patient care. This position will also provide application support, resolve technical issues, coordinate third-party integrations, and assist users during implementations and go-live activities. The ideal candidate will have Epic OpTime experience, strong application testing and integration skills, and the ability to manage multiple projects while delivering excellent customer service.

Requirements

Minimum of three years of application-related experience
Epic OpTime certification
Experience supporting or configuring Epic OpTime workflows
Application testing, validation, and implementation experience
Experience with third-party application or device integrations
Related clinical, perioperative, information technology, or business operations experience
Understanding of clinical and operational workflows within a healthcare environment
Strong troubleshooting and analytical skills
Excellent written and verbal communication skills
Ability to gather and translate user requirements into effective application solutions
Strong organizational and project-management skills
Ability to manage multiple assignments and meet established deadlines
Commitment to delivering excellent customer service
Ability to travel between supported operating room locations

Nice To Haves

Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business, or a related field
Epic Anesthesia certification
Experience supporting both Epic OpTime and Anesthesia modules
Experience with SPM, TrackCore, or similar third-party systems
Experience coordinating vendor relationships and technical implementations
Experience creating reports using Epic or other reporting tools
Previous experience supporting application go-lives
Knowledge of healthcare system security, downtime, backup, and disaster-recovery processes

Responsibilities

Design, build, test, validate, maintain, and support Epic OpTime and Anesthesia workflows
Configure and support integrated workflows across perioperative and operating room environments
Troubleshoot application issues and manage reported problems through resolution
Provide timely and professional technical support to clinical and operational users
Collaborate with end users to gather, analyze, and document business and clinical requirements
Recommend system designs and workflow solutions based on departmental needs
Monitor existing workflows and identify opportunities for system optimization
Develop test plans and document testing outcomes for application changes
Complete application testing, validation, regression testing, and integrated testing
Coordinate third-party integrations, device testing, hardware installation, and software implementation
Support integrations with external systems and vendors, including SPM, TrackCore, and similar applications
Execute system changes according to established IT change-management procedures
Obtain required approvals before moving application changes into production
Facilitate IT rounding and department meetings covering service-line initiatives, ticket priorities, and project updates
Serve as a liaison between end users, vendors, and external technology support teams
Provide application training and support during daily operations, implementations, and go-live periods
Create and maintain workflow documentation, user guides, and training materials
Develop operational and analytical reports using available report-writing tools
Manage assigned projects, timelines, deliverables, and budgets
Support policies and procedures involving system security, downtime, backups, and disaster recovery
Travel to operating room locations to provide on-site application support when needed
Perform additional application and project responsibilities as assigned