Epic Application System Architect

Texas Health•Arlington, TX

23h•Hybrid

About The Position

The Application Architect/EHR is responsible for end-to-end systems application design and development to best support the strategic needs of the organization and ensure elegant integration with existing and future applications. This role serves as a leader and mentor to other team ASAs on projects, initiatives and diagnosis of failure when needed. Develops design solutions that cleanly integrate with existing products and provide an easy path for future enhancements. Communicates with customer, project team, and vendors in the analysis and design of business and requirements for new and optimized application and system workflows, as well as ensuring secure and stable architectures are in place. Consultant/SME in diagnosis, resolution, and communication of failures encountered in application software and related technologies. Respond to customer issues in a timely manner. Communicates with customer, project team and vendors in a timely manner and escalates issues & risks appropriately. Consultant in the development of department strategies and tactics, planning, reviewing and monitoring activities that provide value to key customers. Develop and implement installation plans. Develop/update appropriate Service Desk documentation for each change. Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication, and documentation of all relevant items and activities. Performs other duties as assigned.

Requirements

Bachelor’s degree in computer science, information technology, business or related field required or 4 years relevant experience in lieu of a degree required
7 years relevant work experience designing, developing or supporting relevant applications required
Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
Working knowledge of SharePoint
Ability to utilize Copilot AI tools
Epic certification or proficiency – any module(s) upon hire required
Epic certification or proficiency – specific module(s) based on area(s) supported within 6 months of hire required

Nice To Haves

Current Epic certifications in relevant modules including Clinical and/or Business operations - multiple certifications is strongly preferred

Responsibilities

End-to-end systems application design and development
Serve as a leader and mentor to other team ASAs on projects and initiatives
Diagnose failures when needed
Develop design solutions that integrate with existing products and allow for future enhancements
Communicate with customers, project teams, and vendors regarding analysis and design of business and requirements for new and optimized application and system workflows
Ensure secure and stable architectures are in place
Act as a consultant/SME in diagnosis, resolution, and communication of failures in application software and related technologies
Respond to customer issues in a timely manner
Escalate issues and risks appropriately
Consult in the development of department strategies and tactics, planning, reviewing and monitoring activities
Develop and implement installation plans
Develop/update Service Desk documentation for each change
Maintain awareness of vendor and industry developments/plans in area(s) of responsibility
Communicate and document all relevant items and activities
Perform other duties as assigned