Epic Application Analyst II - Ambulatory, Full Time Days

Cape Fear Valley Health

11d•Onsite

About The Position

Epic Application Analyst II - Ambulatory, Full Time Days. This position is located at Cape Fear Valley Medical Center in Fayetteville, North Carolina, within the EPIC department. The role involves applying information technology to maximize organizational benefits, supporting, designing, procuring, implementing, and optimizing information systems for departments. The analyst will define and provide recommendations to departments and collaborate with management to achieve successful patient care outcomes and meet financial goals of the health system. THIS IS AN ONSITE POSITION!

Requirements

Bachelor’s degree in computer science, business administration or related field required OR 8 years of work experience in lieu of degree required
Valid North Carolina driver's license required
3 year's work history demonstrating knowledge in system analysis of business applications or a related field involving organization and procedures analysis required
1 year healthcare experience required
Proficiency in reading, writing, and speaking the English language
Excellent analysis and testing skills including data gathering, problem solving, and test plan creation and execution
Experience using structured methodologies for the design, development, testing, implementation and maintenance of applications
Ability to effectively manage multiple activities of varying complexity while under time constraints
Familiarity with change control methods and experience setting priorities and communicating change impacts with diverse users
Customer service focus and ability to manage expectations with the attitude of recommending solutions rather than presenting problems
Exceptional problem solving, communication, documentation and presentation/ facilitation skills, with strong detail orientation, and above average interpersonal skills with the ability to build effective relationships within IT and with business partners
Excellent organizational, decision-making, negotiating, and analytical skills with the ability to influence outcomes
Ability to work both independently and within a team environment
Ability to formulate and define system scope and objectives based on both user needs and a good understanding of clinical and/or business requirements to support the strategic vision and goals of the health system
Ability to work with user staff to complete build of applications and ensure end-users are properly trained using a Train the Trainer methodology
Ability to apply standard and nonstandard technology applications as well as explore and adapt to changing technologies
Ability to monitor and track highly detailed and moderately complex projects, systems, and data analysis
Proactively recognizes needs, anticipate outcomes and consequences of different approaches and makes necessary modifications to plans to achieve desired outcome
Independently learns appropriate techniques to apply and adapt new ideas in related, different or changing situations
Aware of current information technology; ability to apply this knowledge to meet operational needs
Ability to develop functional working knowledge of systems and to integrate this knowledge to achieve innovative solutions
Independently plans and manages projects, including resources, staff, goals
Effectively handles and completes assignments, including overseeing completion of assignments of others
Hearing and verbal ability to interact professionally with staff, managers and vendors
Visual acuity to deal with computerized displays and printouts
Manual dexterity to use standard keyboard
Ability to respond to remote locations

Nice To Haves

EPIC Certification highly preferred.

Responsibilities

Provide project management for various levels of projects requiring Information Services & Technology involvement
Responsible for proficient use of project management tools, ability to perform time and cost estimates, detail analysis, specification, development, implementation, integration and maintenance of the assigned set of systems and programs
Determines (or assists in determining) all tasks and appropriate timetables for each project to accurately anticipate timelines of day-to-day activities and projects
Work with programmer(s) and/or solutions vendor to implement design specifications
Assign (or assists in assigning) tasks to project team members to ensure that the most appropriate person or department is responsible for achieving goals
Update superiors and associates of any problems that may affect the time constraints of a project and on the status of projects and action items to ensure delivery and coordination across teams
Develops detailed test plans and completes rigorous testing
Budget reconciliation of projects
Provide technical assistance and training to user staff and to programming and operations personnel
Maintains in-depth knowledge and understanding of applications managed by the team
Other duties as assigned