EPIC Analyst-Level 2 - IT EPIC Clinical - Full Time

Guthrie Enterprise•Sayre, PA

About The Position

The Epic Clinical Systems Analyst II is responsible for the implementation, development, programming, and overall support of the clinical systems. The Epic Clinical Systems Analysts II will work closely with the vendor and end-users to develop and enhance the software to increase the overall needs of the organization. They are also responsible for thoroughly testing all system upgrades and system changes prior to go-live and work with the end-users to test and determine the impact on workflow, reporting, etc., of the upgrade/change. The Epic Clinical Analyst II will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan, and making necessary changes to the system. Acts as a liaison between the end-user community and the IT department.

Requirements

BS, BA in health care related field or business.
Epic certification in area of concentration.
2 years as an Epic Builder with progressively receiving more responsibility and management skills.
Bachelor’s degree in Healthcare or Business field or Associate Degree and 10 years’ relevant health care experience.
Must have worked through two Epic major releases or 2 Epic go-lives (or combination thereof).
Basic knowledge of principles of software design and modification.
Basic computer skills.
Basic knowledge of MS Office suite.
Aptitude for details.
Excellent verbal and written skills.
Able to mediate conflicts.
Self-starter.
Able to meet deadlines.
Maintain meticulous documentation.
Analytical skills to translate clinical workflow into the functional build process.
Strong customer service and user support skills.
Ability to work effectively as a member of a multidisciplinary team.

Responsibilities

Implementation, development, programming, and overall support of clinical systems.
Work closely with the vendor and end-users to develop and enhance software.
Thoroughly test all system upgrades and system changes prior to go-live.
Work with end-users to test and determine the impact of upgrades/changes on workflow and reporting.
Coordinate test plans, engaging end-users in their development.
Document changes/updates to test plans and make necessary system changes.
Act as a liaison between the end-user community and the IT department.
Express complex technical concepts effectively, both verbally and in writing.
Express opportunities for improvement and innovative ways to improve the use of clinical systems.
Teach computer applications to people with varying degrees of computer experience.
Facilitate complex workflow discussions and collaborate to conclusion.
Advocate on behalf of The Guthrie Clinic to vendors and drive to solutions.
Escalate timely both internally and externally with the vendor.
Understand the national and state HIT direction and this position's role in helping the organization achieve its goals.