EO/ADA Program Assistant

University of North Texas System•Denton, TX

1d•Hybrid

About The Position

The Equal Opportunity (EO) & Americans with Disabilities Act (ADA) Specialist supports the UNT System (including all component institutions) commitment to equal opportunity, access, and compliance by coordinating and delivering EO-related training and assisting with ADA and workplace accommodation processes. This role ensures timely, accurate, and customer centered support for EO and ADA. It also ensures that EO training is seamlessly woven throughout all programmatic aspects of EO. The EO & ADA Specialist works in close consultation with the ADA Coordinator and EO Director to develop related training for faculty, staff and students.

Requirements

Bachelor's degree in Human Resources, Higher Education, Business Administration, or related field
Two years' directly related experience working with EO/ADA laws and compliance
Two years' directly related experience engaging in the interactive process for workplace accommodations
Two years' directly related experience in the creation and delivery of related training and coordination
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Excellent interpersonal skills and professional demeanor.
Ability to manage sensitive and confidential information with discretion.
Ability to work independently and collaboratively in a fast-paced environment.
A working knowledge, and the ability to interpret and apply laws, regulations, and guidelines relevant to the role.
Skill in utilizing computer information systems to organize, store, manipulate, and retrieve data.
Critical thinking skills.
Ability to plan, organize, and effectively manage multiple assignments.

Responsibilities

Coordinate and deliver comprehensive EO (Title VI, Title VII, Title IX, and ADAAA) training programs, including in person, virtual, ad hoc, and department specific sessions.
Support the development, updating, and maintenance of training materials, presentations, and resource guides.
Manage annual and recurring compliance mandated training schedules across the System.
Ensure accurate records are maintained in a confidential manner in keeping with the System and component institution’s document retention regulations, policies, privacy laws, FERPA and ADA requirements.
Track training completion and compliance, prepare reports, analyze data and maintain accurate training records.
Design and deliver training, workshops and resource documents on accessibility best practices for faculty and staff.
Facilitate EO related events, workshops, awareness activities, in addition to communication and educational initiatives.
Create new ADA cases, ensuring accuracy and timely entry into the case management system.
Provide initial outreach communication to involved parties and clear communication regarding process steps.
Manage the ADA general inbox, ensuring timely responses, case set up and proper routing of inquiries.
Assist the Workplace Accommodation Administrator (WAA) with case monitoring via coordination of feedback, escalating concerns to the WAA, and documenting in case management system (prepare and distribute weekly case data reports, including but not limited to: new, active, and closed cases; resolution dates and outcomes).
Serve as backup to the WAA during absences, providing continuity of service with case management and communication.
Assist in managing religious accommodations.
Monitor and track compliance with flexible work arrangement and remote work submissions as approved for ADA accommodations.
Collaborate with internal partners to support EO, ADA, and institutional compliance priorities.