Environmental Svcs Tech II

American Addiction Centers•Elgin, IL

2d•Onsite

About The Position

The Environmental Services Tech II is responsible for maintaining the cleanliness and safety of the hospital environment. This role involves a variety of tasks including floor care, waste management, and ensuring customer satisfaction. The position requires the ability to operate cleaning equipment, handle hazardous materials safely, and cross-train in other housekeeping duties as needed to support hospital operations during peak periods or staffing shortages.

Requirements

High School Diploma/GED or equivalent work experience
1-2 years experience with prior housekeeping experience preferred
Basic computer skills preferred
Able to operate small electrical equipment i.e., vacuum cleaners
Excellent customer service skills
Ability to communicate effectively in English as related to the performance of essential job activities (including reading and comprehending chemical labels and other safety materials)
Ability to lift up to 35 pounds without assistance.
For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available.
Unique lifting/movement situations will be assessed on a case by case basis.

Nice To Haves

Prior housekeeping experience
Basic computer skills

Responsibilities

Scrub, strip, polish, and refinish floors using appropriate equipment and supplies.
Operate various types of cleaning equipment, including mechanical and electrical devices such as ringers, vacuums, electric floor machines, and sweepers.
Analyze floor or carpet conditions and determine proper cleaning techniques following department processes.
Maintain hard surface floors and carpets following department processes.
Ensure timely and satisfactory completion of all job assignments.
Exercise initiative by seeking additional tasks when time permits.
Use and maintain equipment, keeping it clean and in good repair.
Keep work area in an orderly, clean, and safe condition.
Dispose of waste in a timely manner to assure hospital cleanliness.
Collect hazardous and medical waste according to hospital processes/DOT/RSPA training.
Replace and transport sharps containers to the waste staging area.
Collect soiled linen.
Remove and dispose of rubbish from selected areas, following safety guidelines.
Separate regular and recycle trash according to procedure.
Operate waste compactors safely and efficiently.
Clean and/or sanitize all garbage/waste disposal containers.
Demonstrate a commitment to satisfying customer needs and exceeding customer expectations.
Display patience and tact when dealing with other hospital personnel.
Present the department in a positive manner to all contacts.
Maintain a courteous and pleasant attitude to patients, families, and other contacts.
Maintain confidential patient and departmental information.
Utilize AIDET with both internal and external customers.
Demonstrate the ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.
Demonstrate a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations.
Relocate furniture, equipment, etc., as requested.
Arrange furniture for meetings, workshops, and community affairs according to specifications.
Complete terminal cleans as needed.
Cross-train on discharge room cleans and OR cleaning to accommodate hospital needs.
Complete discharge room cleans following hospital processes.
Complete OR cleaning following hospital processes.
Attend all mandatory departmental and hospital meetings and in-services.
Complete annual CBTs required.
Follow written department goals and objectives, and review annually with Manager.
Seek education and learning experiences in areas of identified growth needs.
Maintain proper attendance requirements outlined in the Hospital Policy and Procedure Manual.
Plan for special days off in advance and submit written requests for time off.
Request PTO time in accordance with departmental policy.
Provide adequate notice to department management for absences and call two hours prior to the beginning of shift if unable to work.