About The Position

The Environmental Services Worker maintains a clean, attractive, and safe hospital environment for patients, staff, and visitors through systematic application of cleaning procedures. The role serves Keck Hospital of USC, a 343-bed acute care hospital providing specialized care for complex medical and surgical conditions.

Requirements

  • Six to twelve months of customer service experience in a team-oriented, high-volume, fast-paced, guest-centric environment, or six to twelve months of healthcare housekeeping, hotel, or hospitality experience.
  • Ability to read and write basic English.
  • Demonstrated excellent customer service behavior.
  • Ability to function independently and as a member of a team.
  • Fire Life Safety Training (LA City) certification; if not held upon hire, it must be obtained within 30 days of hire and maintained through renewal before expiration. Required within LA City only.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Maintain the department’s established orderliness, cleaning, and safety standards, including proper patient-room cleaning policies and infection-control requirements.
  • Dispose of hospital-generated waste appropriately, including trash, empty containers, packing boxes, biohazard and medical waste, HIPAA information, pharmaceuticals, and batteries.
  • Scrub, refinish, burnish, and clean carpets and chairs in public, ancillary, patient, surgical, and office areas.
  • Dust, mop, and clean public, ancillary, patient, surgical, and office areas, including high and low dusting of vertical and horizontal surfaces according to departmental procedures.
  • Observe and report items and equipment in need of repair to the appropriate person.
  • Clean and disinfect fixtures throughout public, ancillary, patient, surgical, and office areas.
  • Clean and disinfect restrooms and replenish supplies in public and patient areas according to department policy.
  • Remove and replace sharps, pharmaceutical, and biohazardous containers according to hospital policy.
  • Document tasks performed.
  • Demonstrate behavior that supports the USC University Hospital mission and respectful, positive interpersonal skills with patients, clients, the public, managers, and coworkers.
  • Attend required orientation and training seminars.
  • Perform additional duties as assigned.
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