Environmental Services Lead Technician

Exceptional Care for Children • Newark, DE

10d • Onsite

About The Position

Exceptional Care for Children (ECC) is seeking a dedicated and experienced Environmental Services Technician Lead to provide hands-on leadership for housekeeping and laundry operations within our facility. The Lead is responsible for maintaining a clean, safe, sanitary, and welcoming environment while ensuring compliance with infection prevention standards, departmental procedures, and regulatory requirements. In addition to performing environmental services duties, the Lead will serve as a working supervisor by coordinating daily assignments, providing guidance and training to team members, monitoring quality standards, and assisting with departmental operations to ensure exceptional service throughout the facility.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years of housekeeping, environmental services, custodial, laundry, or healthcare cleaning experience.
• Ability to read, write, speak, and understand English.
• Basic computer skills including Microsoft 365 and Outlook.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and lead a team effectively.

Nice To Haves

• Previous lead, supervisory, or team leader experience in Environmental Services.
• Healthcare, long-term care, hospital, rehabilitation, or residential facility experience.
• Knowledge of infection prevention and healthcare cleaning standards.
• Experience with floor care equipment and commercial laundry operations.

Responsibilities

• Maintain a clean, safe, and sanitary healthcare environment throughout assigned areas.
• Follow all infection prevention and isolation precaution policies and procedures.
• Wear appropriate Personal Protective Equipment (PPE) as required.
• Prepare and properly use cleaning and disinfecting solutions according to established standards.
• Clean and disinfect patient rooms, bathrooms, common areas, offices, corridors, and treatment spaces.
• Remove trash and soiled linens and replace liners as needed.
• Dust mop, wet mop, scrub, and maintain floors throughout the facility.
• Perform floor care activities including stripping, waxing, buffing, and refinishing as scheduled.
• Clean and sanitize sinks, fixtures, furniture, equipment, walls, ceilings, and overhead surfaces.
• Replenish soap, paper products, sanitizers, and other supplies.
• Assist with wheelchair cleaning and sanitation procedures.
• Maintain equipment storage areas and ensure cleaning equipment is properly maintained and operational.
• Respond to routine and emergency cleaning needs as they arise.
• Collect, sort, wash, dry, fold, and distribute linens, clothing, and other laundered items.
• Operate commercial washers, dryers, and laundry equipment safely and efficiently.
• Ensure proper handling of contaminated and isolation linens.
• Monitor laundry quality standards and inventory levels.
• Maintain cleanliness and organization of laundry areas.
• Assign and coordinate daily work schedules and zone assignments.
• Provide day-to-day leadership, direction, and support to Environmental Services staff.
• Conduct quality inspections to ensure departmental standards are consistently met.
• Monitor employee productivity, attendance, punctuality, and adherence to policies and procedures.
• Assist with onboarding and training of new employees.
• Coach team members on proper cleaning techniques, safety practices, infection control standards, and customer service expectations.
• Communicate departmental priorities, staffing needs, and operational concerns to management.
• Ensure adequate supplies, chemicals, and equipment are available for daily operations.
• Assist in managing workflow during high-volume periods, emergencies, and staffing shortages.
• Serve as a role model by demonstrating professionalism, accountability, teamwork, and excellent work habits.
• Help investigate and resolve service concerns or environmental issues promptly.
• Participate in departmental meetings, audits, inspections, and regulatory surveys.
• Assist management with performance documentation and corrective action recommendations when necessary.
• Maintain accurate records, checklists, and departmental reports.

Benefits

• 100% Employer Paid - Employee/Employee Children Health Insurance Benefit
• Generous Paid Time off benefits
• 403B with Employer Match
• Company Paid Life and ST/LT Disability Insurance
• And Much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED