Environmental Services Manager | NYP-CUIMC | Full-Time | Evening Shift

NewYork-Presbyterian Hospital•Fort Washington, NY

10h•Onsite

About The Position

Clean and Safe Environments for World-Class Care and Caring: You Can Make It Possible Environmental Services Manager (Evening Shift) Schedule: Full-Time | Monday – Friday | 3:00 PM – 11:00 PM NewYork-Presbyterian Hospital – Columbia University Irving Medical Center 168 Fort Washington Avenue, New York, NY 10032 Discover Where Amazing Works Join NewYork-Presbyterian at Columbia University Irving Medical Center and play a key leadership role in delivering a clean, safe, and exceptional environment for patients, staff, and visitors. As an Environmental Services Manager, you will lead a dynamic team and drive operational excellence across critical support service functions in one of the nation’s leading academic medical centers. Our Mission: The Department of Environmental Services is dedicated to maintaining a sanitary hospital environment to prevent the transmission of infections and communicable diseases. Our program is designed to uphold the highest sanitary standards, proactively resolve issues, and implement monitoring systems that prevent future occurrences. We continuously assess operational effectiveness and identify training needs to ensure exceptional quality and performance. Working collaboratively with departments across the hospital, Environmental Services plays an essential role in meeting the expectations of our patients, staff, and visitors. Through innovative practices and a commitment to excellence, the team supports the broader mission of NewYork-Presbyterian to deliver world-class care to the communities we serve. Position Summary Under the direction of senior leadership, the Environmental Services Manager oversees daily operations across assigned support service areas, with a strong focus on Environmental Services. This role is responsible for setting departmental priorities, allocating resources effectively, and providing leadership and direction to supervisors and frontline staff to ensure high-quality service delivery and patient-centered outcomes.

Requirements

Bachelor’s degree from an accredited college or university, or equivalent experience.
Minimum of five (5) years of experience in hospitality or healthcare services, including at least two (2) years in a leadership role.
Knowledge of Joint Commission standards and quality assurance practices.
Strong supervisory, customer service, and team leadership skills.
Excellent communication, problem-solving, and conflict resolution abilities.

Responsibilities

Lead, coach, and develop Environmental Services staff to drive strong performance, teamwork, and employee engagement.
Establish workflow priorities and monitor productivity to ensure efficient, high-quality operations.
Develop and implement procedures that enhance operational efficiency, service accuracy, and overall effectiveness.
Promote and maintain a culture of safety, quality, and infection control, ensuring adherence to established policies and standards.
Conduct routine inspections of the facility and recommend improvements to maintain cleanliness, safety, and patient satisfaction.
Partner with leadership to support budgeting processes and manage departmental resources effectively.
Communicate departmental goals and hospital policies clearly and ensure consistent compliance among team members.
Ensure compliance with all applicable federal, state, and local regulations.
Facilitate regular staff meetings with both union and non-union employees to promote transparency and engagement.
Manage employee performance, including coaching, recognition, corrective action, and professional development.
Maintain accurate records and prepare reports as needed to support operational oversight.