Environmental Services Manager Second Shift

Baptist Healthcare SystemLouisville, KY
Onsite

About The Position

The second shift Environmental Services (EVS) Operations Manager is responsible for assisting in directing and overseeing the operational needs of the department. You will coordinate the tasks of the frontline team members and act as a liaison for the department providing the highest possible level of service to our patients, visitors, and the community we serve. This position requires monitoring of ongoing matters related to system/hospital initiatives in order to assure highest patient and customer satisfaction levels, strong team member relations, and achievements of goals set by the department. Must ensure that all personnel under their operational influence comply with all hospital, government, and system policies and procedures.

Requirements

  • High school graduate or equivalent.
  • A minimum of two years EVS experience.
  • A minimum of one year supervisory experience in a support service related field(s) with high customer service.

Responsibilities

  • Directing and overseeing the operational needs of the department.
  • Coordinating the tasks of frontline team members.
  • Acting as a liaison for the department to provide the highest possible level of service to patients, visitors, and the community.
  • Monitoring ongoing matters related to system/hospital initiatives to assure highest patient and customer satisfaction levels, strong team member relations, and achievement of departmental goals.
  • Ensuring all personnel comply with hospital, government, and system policies and procedures.
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