Environmental Services Manager

THE WOODLANDS TOWNSHIP•The Woodlands, TX

6d•Onsite

About The Position

Manage solid waste and recycling collection services and the development and delivery of related community education programs and materials. Research, develop and oversee public education programs and events that encourage source reduction, conservation, and recycling. Heighten community awareness of relevant environmental issues through programs and services while promoting and utilizing community volunteers for implementation. The primary function of the role is to provide and promote efficient, cost effective, and environmentally responsible waste disposal and recycling community wide through management of the Solid Waste Service contract (2026 projected budget impact of $9.6 million). The greatest use of time is in the management, coordination, and supervision all aspects of multiple, concurrent educational programs, large events, and community-wide volunteer service projects for the Township. As the department focus is environmental education, it is vital that this role strategize, develop, and prioritize opportunities for outreach in a myriad of communication mediums including final editing and approval of all ES-produced materials. In everything we do, we strive to empower our residents and visitors to make informed choices for the sustained health of our community and environment. Essential Employee Responsibilities: During emergency conditions, subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

Requirements

Bachelor's Degree in Environmental Science, Environmental Education, Earth Sciences or closely related field.
Five (5) years’ of related experience and/or training or equivalent combination of education and experience.
Three (3) years’ supervisory experience.
Must have experience in managing large contracts.
Knowledge of a broad range of environmental issues required.
Must possess a Texas driver’s license within the first ninety (90) days of employment and meet the driver safety policy requirements.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Recommendations regarding policy development and implementation are made and/or recommended.
Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.
Receives Limited Direction: The employee performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.
Skilled: Work requires practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
Oversee budget preparation of a division budget.
Reviews and approves expenditures of significant budgeted funds for the department or does research and prepares recommendation for organization-wide budget expenditures.
Ability to recruit, motivate and direct volunteers and have general knowledge of community resources in The Woodlands.
Excellent customer service, and organizational and interpersonal skills are essential.

Nice To Haves

Ability to work flexible hours including evenings and weekends depending on the programs.

Responsibilities

Manage the refuse, yard waste, recyclables and bulky waste collection, disposal and processing services contract including the Townships Recycling Center.
Develop and oversee implementation of waste reduction and recycling programs, including coordinating the recycling education activities required of the Townships solid waste and recycling contractor.
Ensure waste/recycling contractor is in compliance with contract terms and schedules; resolve customer service issues and respond to resident requests for service.
Research, develop and oversee implementation of environmental educational programs and services related to core environmental issues related to the Township including but not limited to water conservation, mosquitos, native landscapes, source reduction, recycling, and household hazardous waste management.
Prepare, oversee, and coordinate the preparation of educational materials-articles, publicity, social media, displays, programs, events, and services.
Supervise, train, lead and develop staff.
Oversee recruitment, training, and management of volunteers and community groups for environmental work such as conservation projects, trash removal, and tree planting.
Develop an annual divisional budget; monitor and manage division expenditures.
Write grant proposals and administer grant funds.
Raise funds and solicit sponsorships and in-kind support to enhance events, programs and other types of outreach.
Liaison with local, state, and federal agencies and community groups on the design and delivery of environmental education programs, events, and services.
Develop and maintain relationships with such agencies to provide cost effective and efficient programs and services.
Active outreach on behalf of the Township at community, county, regional and statewide meetings related to core Environmental Services functions.
Represent the Township to the public and media in matters related to the Environmental Services vision, upon approval of the Chief Administration Officer and/or Director of Customer Engagement.
Stay abreast of and inform supervisors regarding current trends, issues, laws and regulations affecting solid waste, recycling, water conservation, mosquitos, and other vectors, and other environmental issues on a local, regional, state, or national level.
Analyze data, prepare and submit reports.
Prepare written correspondence.
Attend meetings and make reports to the Board of Directors, Village Associations, and other community groups as needed/directed.
Evaluate the effectiveness of environmental education programs, services and events and make recommendations for improvements.
Perform other duties as assigned.