Environmental Services / Custodial Operations Manager 3

Sodexo Careers•Chattanooga, TN

6d•Onsite

About The Position

Sodexo is seeking an evening Environmental Services / Custodial Operations Manager 3 for Erlanger Medical in Chattanooga, TN overseeing a team of 45 and reporting to the Client Executive. This role will manage Sodexo's Surgical Services cleaning and disinfection program, while managing a team of Surgical Cleaning Technicians within the Erlanger Health System to include 3 sites - Erlanger Baroness, Erlanger East and Erlanger Western Carolina Hospital in Murphy, NC. Responsible for inspection of 40+ OR suites, clean rooms, documenting and tracking the cleaning process and reporting to administration results. Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. This is an evening shift position (approximately 2PM-10:30PM), some weekends and holidays required. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

Prior Environmental Services/housekeeping experience is required.
Must be results driven.
Must understand employee engagement.
Must be committed to a winning culture.
Exceptional client service mentality and executive presence.
3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience.
Minimum Management Experience - 3 years.
Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services.

Nice To Haves

Preferably in a hospital environment.

Responsibilities

Manage Sodexo's Surgical Services cleaning and disinfection program.
Manage a team of Surgical Cleaning Technicians.
Inspect 40+ OR suites and clean rooms.
Document and track the cleaning process.
Report cleaning process results to administration.
Drive client and patient satisfaction scores.
Provide a clean and safe environment for patients, visitors, and staff.
Work closely with the Infectious Control department.
Partner with the Environment of Care Committee, Infection Prevention Director, and other key members of hospital leadership.
Effectively manage the Unit Operating System.
Support a diverse and inclusive workforce.
Develop and motivate a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system.
Build and maintain strong customer/client relationships.
Drive program compliance and reach project target dates of completion.
Analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management.
Effectively manage projects within agreed upon timelines.