Environmental Service Manager

The Waters•Eden Prairie, MN

About The Position

The Environmental Services Manager leads and manages the community’s physical plant, environment, maintenance, and cleanliness of its interior building and exterior grounds. The role is accountable for the community’s appearance, maintenance, cleanliness, and safety, ensuring preventive and corrective maintenance and cleaning are performed for the health, safety, comfort, and wellbeing of residents, guests, and team members, in accordance with applicable state and federal regulations. The manager leads the environmental services and housekeeping teams, supports staff development, contributes to budget discussions, coordinates with corporate maintenance and vendors, inspects buildings and grounds, and prioritizes projects and potential capital improvements.

Requirements

  • At least 3 years of experience in building maintenance; hospitality or senior living community experience is preferred.
  • At least 2 years of supervisory experience.
  • High school diploma or equivalent experience required.
  • Experience leading and managing environmental services and housekeeping teams.
  • Ability to complete community maintenance requests, including plumbing issues, minor electrical issues, and changing light bulbs and ballasts.
  • Exceptional customer service and communication skills.
  • Attend and participate in regular budget discussions for the environmental services division.
  • Ability to prioritize projects effectively, recommend capital improvements, and evaluate improvements for value added.

Nice To Haves

  • Technical college education or a four-year degree.
  • Building maintenance experience in the hospitality industry or a senior living community.

Responsibilities

  • Lead and manage the environmental services and housekeeping teams.
  • Recruit, train, develop, coach, and motivate maintenance and housekeeping staff to uphold high service standards.
  • Hire, evaluate, and discipline staff as needed.
  • Participate in budget discussions for the environmental services division.
  • Work with corporate-wide maintenance and vendors to meet community needs.
  • Inspect grounds and buildings, prioritize projects, recommend capital improvements, and evaluate improvements for value added.
  • Lead maintenance and housekeeping staff in taking accountability for the building and grounds; monitor the appearance, smell, cleanliness, and maintenance of all spaces.
  • Ensure preventive and corrective maintenance and cleaning are performed to support residents’, guests’, and team members’ health, safety, comfort, and wellbeing and comply with state and federal regulations.

Benefits

  • Medical, dental, and vision benefits available the first of the month following the date of hire.
  • Company-paid short- and long-term disability.
  • Company-provided HSA contribution plus matching dollars.
  • Healthy Savings and Rewards Programs.
  • Behavioral and Mental Health Resources.
  • Generous PTO policy, available for use on day one.
  • 401(k) match; automatically fully vested.
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