Environmental Services - FH

Friendly Senior Living•City of Rochester, NY

3d•Onsite

About The Position

The primary purpose of this position is to perform the day-to-day activities of the Environmental Support Department in accordance with current federal, state, and local standards, guidelines and regulations governing Cloverwood, and as may be directed by the Director or Manager of the department. This will assure that the community is maintained in a clean, safe, and comfortable manner.

Requirements

Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including Residents, co-workers, vendors, family members and visitors.
Must report to work on time and adhere to attendance policy.
Must be able to maintain a high level of confidentiality regarding information about Resident, co-workers, vendors, family members and visitors.
Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.
Have reliable transportation to and from work.
Must be clean and neat in appearance and have a “friendly,” hospitality-oriented, and service-oriented demeanor.
Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).

Nice To Haves

senior living experience preferred

Responsibilities

Maintain resident rooms, apartments, patio homes, and public areas of the community, in a clean manner.
Ensure that housekeeping tasks are completed following schedules and frequencies as outlined for respective shift or area.
Performs unscheduled housekeeping tasks as directed, including but not limited to; dusting, vacuuming, carpet spotting and/or shampooing, mopping, washing windows, changing linens, replenishing paper towels, soap and other supplies.
Coordinate daily housekeeping services with all other staff as necessary when performing routine assignments in residents living areas.
Reports all areas requiring repair or maintenance as necessary to ensure building and furnishings are in good repair.
Ensure that all work meets quality standards of cleanliness.
Report all accidents/incidents to your manager no matter how minor they may be.