Environmental Account Manager - Texas

SGS•Houston, TX

4d•Remote

About The Position

SGS is seeking a motivated and energetic Environmental Account Manager with expertise in business development or client service and a passion for solution-based selling. This remote position, based in or local to Houston, DFW, or Austin, Texas, is responsible for selling environmental analytical services to existing and prospective customers, securing business opportunities to meet revenue targets, and generating revenue for SGS environmental laboratories. The Account Manager will manage a client portfolio, build long-term relationships, and liaise between customers, the Client Services team, and lab operations to meet customer needs. The role involves identifying business leads, initiating contact with prospective customers, developing industry networks, conducting discovery sessions to identify client needs, assessing client needs against SGS capabilities, developing value propositions, promoting business opportunities, closing proposals, communicating sales activities, and providing market intelligence. The Account Manager will also represent SGS at tradeshows and seminars, act as the customer's advocate, set customer expectations, and maintain professional and ethical conduct. Continuous development of selling skills, industry knowledge, and expertise in environmental services is expected.

Requirements

Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental science (Required)
3 years in technical sales, project management, or customer service experience (Required)
Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally (Required)
Strong leadership, self-initiative, resource utilization (Required)
Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required)
Advanced English language skills (Required)
Advanced reasoning and mathematical skills (Required)
Proficiency in Microsoft Office (Word, Excel, Outlook) (Required)

Nice To Haves

3 years’ experience in the Environmental Industry (Preferred)

Responsibilities

Identifies business leads with existing and potential customers through continuous interaction across the Environmental community.
Proactively seeks out, intelligently targets and initiates contact with prospective customers to assess potential leads.
Develops a network of industry contacts and continually qualifies market conditions.
Through active probing and listening, conducts discovery sessions with qualified leads to identify client needs and determine potential opportunities for the full scope of offerings.
Assesses client needs against capabilities of SGS.
Works closely with prospects to develop a value proposition and determine how SGS services will help them achieve their goals.
Influences and promotes the expansion or establishment of business opportunities through partnering relationships with potential customers and coordinated efforts with other SGS business lines.
Secures closure on all proposals to new and existing clients and effectively hand over the contract to the Client Services Team.
Communicates sales process activities reports to update businesses internally.
Use of CRM with agreed upon KPI (Key Performance Indicators).
Provides market intelligence to the Business Development Manager and Operations Manager to assist in developing sales materials, plans, budgets and forecasts.
Presents and represents SGS at tradeshows and technical seminars to build SGS brand awareness and broaden the market and client base.
Acts as the customer's advocate in interactions with the SGS organization to ensure the customer obtains the best value from the SGS offerings.
Sets appropriate customer expectations on SGS product and service offerings.
Represents SGS professionally and ethically in the marketplace.
Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them.