Entry Level Tax Preparer
About The Position
As a Seasonal Entry Level Tax Preparer at Jackson Hewitt, you will guide clients through tax codes, rules, and processes while providing attentive customer service and tax knowledge. You will conduct face-to-face interviews, prepare accurate tax returns and related forms, support clients with IRS audits, and explain tax information and future planning options. The role also involves e-filing returns, processing payments, contributing to marketing and business growth, and collaborating with the office team. Flexible schedules are available, including day or night shifts and weekdays or weekends; full-time or part-time arrangements are offered. Compensation is $12.00 per hour. Jackson Hewitt provides free tax training and continuing education for tax preparers.
Requirements
- PTIN certification.
- Passion for providing extraordinary customer service.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced environment.
- Basic knowledge of computer functions.
Nice To Haves
- Sales and/or marketing experience.
- Bilingual ability; bilingual candidates are highly encouraged to apply.
Responsibilities
- Guide clients through tax-related codes, rules, and processes, providing customer service and tax knowledge.
- Conduct face-to-face tax interviews with clients.
- Explain, prepare, and complete accurate tax returns and related tax forms, including multiyear, multistate, and year-end forms.
- Complete e-filing, provide printed return copies for client review, and submit signed forms to the IRS and state agencies.
- Provide clients with IRS audit support.
- Generate business growth, increase client retention, and offer additional products and services.
- Collect and process client payments and ensure timely deposits.
- Participate in marketing and business generation efforts.
- Furnish taxpayers with information and advice to help ensure correct completion of tax forms.
- Answer client calls through the national call center routing system.
- Answer questions and provide future tax planning to clients.
- Resolve client complaints or refer situations to a supervisor when appropriate.
- Support office priorities through teamwork and collaboration.
Benefits
- Free tax training.
- Continuing education for tax preparers.
- Flexible scheduling.
- Various rewards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
