Entry Level Tax Preparer

Jackson Hewitt•Spokane Valley, WA

About The Position

Jackson Hewitt is hiring seasonal entry-level tax preparers. The role involves helping clients navigate their finances and identify refund options through one-on-one tax interviews, while delivering friendly, attentive customer service. No prior tax experience is required: the company provides tax preparation training and continuing education. Full-time and part-time positions are available, with flexible scheduling. Compensation is $18.00–$21.00 per hour, with a performance-based bonus program.

Requirements

  • Passion for providing extraordinary customer service.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced environment.
  • Basic computer skills, including accurate data entry and comfort using basic computer programs.
  • Strong willingness to learn.
  • PTIN certification is required.

Responsibilities

  • Conduct one-on-one tax interviews with clients to identify tax and refund options.
  • Provide extraordinary customer service to clients.
  • Participate in tax preparation training and continuing tax education.

Benefits

  • Opportunity for advancement.
  • Training and development.
  • Performance-based bonus program.
  • Flexible scheduling.
  • Free tax preparation training and continuing tax education.
  • Free preparation of the employee's own tax return (terms apply).
  • On-the-job mentorship.
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